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For Companies At a Glance
- Tasks: Drive sales and manage client relationships in the valve maintenance sector.
- Company: Join MCE Group, a leader in plant reliability since 1990, serving diverse industries.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team that values innovation and customer satisfaction while making a real impact.
- Qualifications: A degree with relevant experience; knowledge of valves in oil and gas is essential.
- Other info: Opportunity to work closely with industry leaders and enhance your technical skills.
The predicted salary is between 36000 - 60000 £ per year.
MCE GROUP is a company that has been improving UK plant reliability since 1990. It provides 24-7 emergency services, operations improving diagnostic services, and comprehensive valve management services.
The company is seeking a Service Development & Sales Engineer to join their team. The successful candidate will be responsible for achieving or exceeding the annual order intake budgets for the specified territory, measuring and improving quotation conversion rate, and ensuring active upkeep and utilization of the CRM system.
Responsibilities:
- Achieve or exceed the annual order intake budgets for the specified territory.
- Measure and improve quotation conversion rate for the specified territory.
- Ensure active upkeep and utilization of the CRM system in order that accurate forecasting and measurement of success can be managed via the database.
- Interpret the client\’s specific technical requirements to be able to size and select the correct solution from the Severn Glocon and MCE product range.
- Have a good understanding of Client\’s technical specifications to be able to determine agreement or carefully manage any deviations.
- Liaise and manage sub suppliers of ancillary equipment to have valid quotations for any equipment that may be required to fulfil the quotation to the client.
- Price the specific items, utilizing tools available and manage the expected deliverable margins.
- Correctly interpret the client\’s specific commercial requirements to be able to determine agreement or carefully manage any deviations.
- Take responsibility for the identification and communication of technical, commercial, financial and reputational risks.
- Liaise with all necessary departments to be able to reduce and submit a comprehensive quotation that captures all technical/commercial/legal/quality requirements applicable within the expected timescale requested by the client.
- Work closely with the responsible Operations Manager & Regional Sales Manager, to respond to all queries raised by the client, in a timely manner during their evaluation of the quotation.
- Process any resulting order so that it can be handed over to the Contracts department in a clean and timely manner providing all of the necessary information for the successful management of the contract.
- Be available to attend internal review/kick off meetings, post order, and if required kick off meetings in client\’s offices.
- Be available to manage any technical/commercial changes, answer any inter departmental/client queries and attend any progress/customer meetings as required during the contract management process.
- Prospect, engage and build relationships with potential and existing customers through phone, digital, virtual and in-person techniques.
Requirements:
- Degree with one to two years related experience and/or training; or equivalent combination of education and experience.
- Knowledge and experience of valves, within the oil and gas industry is essential.
- Understanding of Mechanical Engineering terminology, and existing key account relationships with businesses within the territory would be advantageous.
- Application expertise and sound knowledge of sales.
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Service Development & Sales Engineer employer: MCE GROUP
Contact Detail:
MCE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development & Sales Engineer
✨Tip Number 1
Familiarise yourself with the specific products and services offered by MCE Group, especially their valve management services. Understanding the technical aspects of these products will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the oil and gas industry to build relationships with professionals who may have insights into MCE Group's operations. Attend industry events or join relevant online forums to connect with others in the field, which can give you an edge when discussing your knowledge of key account relationships.
✨Tip Number 3
Brush up on your CRM skills, as this role requires active upkeep and utilisation of a CRM system. Being proficient in CRM software will not only help you in the application process but also show that you're ready to hit the ground running if hired.
✨Tip Number 4
Prepare to discuss how you would handle technical and commercial changes during contract execution. Think of examples from your past experiences where you've successfully managed similar situations, as this will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Service Development & Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Development & Sales Engineer role. Emphasise your knowledge of valves in the oil and gas industry and any technical expertise you possess.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for MCE Group. Mention your understanding of mechanical engineering terminology and your ability to manage client relationships effectively.
Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully achieved sales targets or improved quotation conversion rates. Use metrics to demonstrate your impact whenever possible.
Highlight Team Collaboration Skills: Since the role involves working closely with various departments, emphasise your ability to collaborate effectively. Share examples of how you've worked with teams to meet client needs or improve processes in previous roles.
How to prepare for a job interview at MCE GROUP
✨Know Your Products
Familiarise yourself with the Severn Glocon and MCE product range. Understanding the technical specifications and applications of these products will help you confidently discuss how they meet client needs during the interview.
✨Demonstrate Your Sales Skills
Be prepared to share examples of how you've successfully achieved sales targets in the past. Highlight your experience with CRM systems and how you've used them to improve quotation conversion rates.
✨Understand the Industry
Brush up on your knowledge of valves within the oil and gas industry. Being able to speak about current trends, challenges, and innovations will show your passion and commitment to the field.
✨Prepare for Technical Questions
Expect questions that assess your understanding of mechanical engineering terminology and your ability to interpret technical requirements. Practice explaining complex concepts in simple terms to demonstrate your communication skills.
