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- Tasks: Lead and coach a team while ensuring top-notch customer service and operational standards.
- Company: Join the iconic McDonald's brand with a commitment to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, discounts, and a pension scheme.
- Why this job: Be part of a dynamic team that drives sales and enhances customer experiences.
- Qualifications: Experience in managing teams in retail or hospitality is a plus.
- Other info: Flexible shifts available, including weekends and bank holidays, with growth opportunities.
The predicted salary is between 20000 - 28000 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a sizeable team of employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:- Display Leadership and role model customer focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Once all training is completed rate of pay will increase to £13.65.
Benefits package includes:- Holiday pay
- Service Awards
- Enrolment in Pension scheme
- Meal allowance
- Employee discounts from top high street and online brands
- And much more...
Trainee Shift Manager - Full & Part time employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Shift Manager - Full & Part time
✨Tip Number 1
Get to know the company culture! McDonald's is all about values like Serve, Inclusion, and Community. When you walk in for your interview, show that you understand and embody these values. It’ll make you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your leadership skills! As a Trainee Shift Manager, you'll need to lead by example. Think of examples from your past where you've successfully managed a team or solved a problem. Share these stories during your interview to showcase your experience.
✨Tip Number 3
Be ready to adapt! The role involves working changeable shifts, so demonstrate your flexibility. Talk about times when you've had to adjust quickly to meet customer needs or manage unexpected challenges. This shows you're prepared for the dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s get you on board!
We think you need these skills to ace Trainee Shift Manager - Full & Part time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your experiences that relate to the role.
Tailor Your Application: Make sure to customise your application for the Trainee Shift Manager position. Highlight your leadership skills and any experience in customer-focused environments. This shows us you’re serious about the role and understand what we value.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on your relevant skills and experiences. This makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at McDonald's
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During the interview, weave these values into your responses to show that you align with their mission and culture.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others, resolved conflicts, and ensured customer satisfaction, as these are key aspects of the Shift Manager role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've faced operational challenges and how you tackled them. Be ready to discuss your thought process and the outcomes, as problem-solving is crucial in this position.
✨Be Ready for Shift Work Questions
Since the role involves changeable shift patterns, be prepared to discuss your flexibility and availability. Show enthusiasm for working different hours and how you can adapt to the demands of the restaurant environment.
