At a Glance
- Tasks: Join our team to deliver top-notch customer service and maintain restaurant cleanliness.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy flexible scheduling, free meals, employee discounts, and holiday pay.
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: Must be over 18, with strong communication skills and a friendly attitude.
- Other info: Training provided to help you progress in your career.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you will become part of a team that works together to provide the best customer experience. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you will be working in our fast moving, high energy environment and we are looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more...
Training and support
At McDonald's we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Benefits
- Flexible Scheduling: We offer a flexible approach to scheduling. You can make informal flexible working requests via our online platform.
- Free Meal: You will be entitled to a free meal during your shift.
- Learning and Development: At McDonald's, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we will give you the chance.
- Pension Scheme: If eligible you will be enrolled onto our pension scheme.
- Service Awards: We celebrate continuous service with rewards throughout your employment with us.
- Holiday Pay: In every role you will receive holiday pay, the amount may differ depending on the role and part time employees.
- Employee Discounts: Discounts at hundreds of major high-street and online retailers.
- Performance Reviews: Every year, you will have a review with your manager, which can make a real difference to your pay. You will get a bigger pay rise if your reviews show you are doing well.
Swanley Centre McDonald\'s - Closing Shift Late Finishes - over 18 years employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swanley Centre McDonald\'s - Closing Shift Late Finishes - over 18 years
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples of how you've provided excellent service in past roles. Highlight any experience in fast-paced environments to illustrate your ability to thrive under pressure.
✨Tip Number 3
Engage with current employees or alumni who have worked at McDonald's. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work late shifts. Emphasising your availability and enthusiasm for the role can set you apart from other candidates.
We think you need these skills to ace Swanley Centre McDonald\'s - Closing Shift Late Finishes - over 18 years
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Crew Member at McDonald's. Familiarise yourself with their core values and how they relate to customer service.
Tailor Your CV: Highlight relevant experience in customer service or teamwork in your CV. Use specific examples that demonstrate your ability to work in a fast-paced environment and your commitment to providing excellent service.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at McDonald's and how your values align with theirs. Be sure to include your availability for late shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Team Spirit
As a Crew Member, teamwork is essential. Be prepared to share examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Communicate Effectively
Effective communication is key in this role. Practice active listening and be ready to engage in face-to-face conversations during the interview. Show that you can connect with customers and colleagues alike.
✨Understand the Brand Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how these values resonate with you and how you can embody them in your role.