Crew Member in St Helens

Join us and become part of a team that works together to provide the best customer experience. Our culture is grounded in the values of Serve, Inclusion, Integrity, Community and Family, ensuring a safe, respectful and inclusive workplace.

About the Role

This role is available to those who thrive in a fast‑moving, high‑energy environment and are passionate about delivering a friendly, efficient service. As a Crew Member, you will make it happen—whether you are preparing food, serving on the till, or looking after our customers in the dining area.

Responsibilities

• Prepare food to quality and timing standards.
• Serve customers fast and accurately at the till or in the dining area.
• Maintain high standards of cleanliness and hygiene.
• Follow all workplace safety, security and food‑hygiene procedures.
• Work collaboratively as part of a supportive team.
• Adapt to changing customer and staffing needs.

Benefits & Rewards

• Holiday pay.
• Service awards and recognition.
• Meal allowance.
• Employee discounts with over 1,600 retailers.
• Premium shift pay for overnight work (midnight‑5 am).
• Hourly wages above the national minimum.
• Holiday and sick pay provided.

Working Hours & Pay

Our restaurants operate 24 hours a day, 7 days a week. Shift patterns are flexible and are scheduled to accommodate your availability while meeting staffing and legal requirements. Hourly paid employees are typically paid every 2 to 4 weeks, whereas salaried staff receive monthly payments.

Eligibility & Application

Applicants must be legally eligible to work in the UK or Ireland. Acceptable documents include a valid passport or a UK/Ireland visa with the appropriate college letter, where applicable. Only original documents are accepted.

Career Path

Our employees often progress into roles with greater responsibility. 9 out of 10 restaurant managers and 1 in 5 franchisees began as crew members. We offer training, nationally recognised qualifications and a clear career progression pathway.