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- Tasks: Lead network improvements and support infrastructure for new restaurant openings.
- Company: Join a dynamic team at McDonald's, focused on innovative technology solutions.
- Benefits: Enjoy competitive salary, bonuses, free parking, gym access, and hybrid working.
- Other info: Great career development opportunities in a supportive and inclusive culture.
- Why this job: Make a real impact in a collaborative environment while developing your tech skills.
- Qualifications: Hands-on experience in networking, with strong communication and customer service skills.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity to work as part of the New Site Opening and Infrastructure team within Running Great Restaurant Technology. The Infrastructure and Network Officer will be responsible for improving the value of IT infrastructure and network services across the UK&I business, focusing on addressing systematic issues within our services. The work will cover technical, procedural, and behavioural aspects, working across multiple partners, functions and markets to achieve these goals.
Duties:
- Provide technical direction on forward network strategies and best practice.
- Support infrastructure and/or network production problems, collaborating with technical teams to troubleshoot and provide a resolution.
- Support on day-to-day network stability, control and security.
- Lead network changes from network design to deployment.
- Work closely with our global network and infrastructure teams on UK&I alignment to global strategies.
- Monitor and deliver network improvements to restaurants.
- Work closely with our UK&I vendors to support new infrastructure or network solutions.
- Support continuous improvement projects with our partners to support the infrastructure of new site openings.
- Work closely with Technology Cyber Security to support overall market technology risk reduction.
- Act as McDonald's Network point of contact for all appropriate vendors on infrastructure queries.
- Work closely with Problem Management Team to reduce network-based problems.
- Support the Infrastructure and Network consultant on developing forward plans, strategies and roadmaps.
- Support National Operations in providing technical assistance with operational equipment.
Qualifications:
- Hands-on experience in similar infrastructure or network roles.
- Proven experience in Cisco and Juniper Networking.
- Proven experience of SD-WAN.
- Appropriate network qualifications based on experience levels.
- Experience of working with multiple vendors who focus on infrastructure services (critical).
- Experienced in Continual Service Improvement (CSI) process and application.
- Build a feedback-rich environment that inspires and models the exchange of feedback.
- Strong communication skills, a curious mindset, is confident and can work independently.
- Strong customer centric orientation.
- Preferable to have worked within a franchised organisation (desirable, not mandatory).
- Pragmatic, thoughtful and customer focused.
- Work with energy and passion and inspire the same in others, focused on own and the team’s development.
- Proven stakeholder management skills.
- Hospitality or Retail experience desirable.
What You’ll Get:
- Competitive salary, plus a comprehensive benefits package including Bonus, location Allowance, car Allowance, free parking, lunch and gym access.
- Access to industry-leading training and career development opportunities.
- A collaborative and inclusive culture, where your ideas are valued.
- Hybrid working, offering a mix of office 3 days per week and remote for 2!
Specialist, Restaurant Technology employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist, Restaurant Technology
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to restaurant technology. It's a great way to meet people in the field and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Cisco, Juniper, or SD-WAN. This can really set you apart from other candidates.
✨Tip Number 3
Don’t just apply; engage! When you find a role on our website, reach out to someone in the company on LinkedIn. A friendly message can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for the interview by brushing up on your problem-solving skills. Be ready to discuss how you've tackled network issues in the past and how you can contribute to continuous improvement projects.
We think you need these skills to ace Specialist, Restaurant Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Specialist, Restaurant Technology. Highlight your hands-on experience with infrastructure and network roles, especially with Cisco and Juniper Networking. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can contribute to our team. Mention specific experiences that demonstrate your problem-solving skills and customer-centric approach. We love a good story!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, make sure to convey your ability to work with multiple vendors and stakeholders. We want to see how you can inspire and collaborate with others, so don’t hold back on sharing relevant examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at McDonald's
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco and Juniper Networking, as well as SD-WAN. Be ready to discuss specific examples from your past roles where you've tackled network issues or implemented improvements. This will show that you’re not just familiar with the tech, but that you can apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've collaborated with technical teams to troubleshoot and resolve infrastructure problems. Highlight your experience in Continual Service Improvement (CSI) processes and how you've contributed to enhancing network stability and security.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Think about how you can explain complex technical concepts in simple terms, especially when discussing your experiences with stakeholders or vendors.
✨Demonstrate Your Customer-Centric Mindset
Be ready to discuss how you've prioritised customer needs in your previous roles. Share examples of how you've worked with teams to ensure that network solutions align with business goals and enhance the overall customer experience. This will show that you understand the importance of a customer-focused approach in technology.