At a Glance
- Tasks: Ensure the reliability and performance of McDonald's Edge computing platform.
- Company: Join McDonald's Global Technology Infrastructure & Operations team.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on global technology while working with cutting-edge tools.
- Qualifications: Experience in Site Reliability Engineering and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Overview
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.
The Site Reliability Engineer (SRE) – Edge Platform is a key member of the Edge Operations and SRE team within Global Technology Infrastructure & Operations. This role is responsible for ensuring the reliability, scalability, and operational excellence of the Edge computing platform that supports McDonald’s global restaurant technology ecosystem. You will work closely with Architecture, Platform Engineering, Security teams to implement observability, automation, and incident response strategies that ensure the Edge platform is resilient and maintainable. This is a unique opportunity to influence the operational maturity of a global platform and drive continuous improvement across infrastructure and services.
Responsibilities & Accountabilities
- Operate and maintain Edge platform infrastructure to ensure 24x7x365 availability, reliability, and performance.
- Design and implement observability frameworks using tools such as Prometheus, Grafana, Jaeger, and Datadog.
- Collaborate with Platform Engineering and Edge Solution Delivery teams to ensure platform features are operable, maintainable, and supportable in production environments.
- Develop and maintain runbooks, playbooks, and automation scripts to streamline operations and reduce manual effort.
- Lead incident response, root cause analysis, and post-incident reviews to drive continuous improvement.
- Participate in capacity planning, performance tuning, and disaster recovery exercises.
- Implement and manage CI/CD pipelines and Infrastructure-as-Code (IaC) for operational tooling and automation.
- Architect and maintain self-healing and auto-scaling capabilities across Edge clusters.
- Partner with security teams to ensure compliance with enterprise standards and implement secure operational practices.
- Contribute to platform architecture discussions with a focus on operational readiness and supportability.
- Stay current with industry trends in SRE, edge computing, and distributed systems.
Skills and experience required
- Experience in Site Reliability Engineering, DevOps, or Platform Operations.
- Experience supporting Edge computing or hybrid cloud environments.
- Strong expertise in observability tools (Prometheus, Grafana, Jaeger, Datadog, ELK).
- Experience with container orchestration platforms (Kubernetes, GKE) and virtualization technologies.
- Proficiency in scripting and automation (Python, Bash, PowerShell).
- Hands-on experience with CI/CD tools (GitHub Actions, Jenkins, ArgoCD) and IaC (Terraform).
- Solid understanding of cloud platforms (GCP, AWS) and distributed systems.
- Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.
- Excellent communication and documentation skills.
- GCP or AWS certification preferred.
- Experience with Agile methodologies is a plus.
Site Reliability Engineer III employer: McDonald's
At McDonald's, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration within our Global Technology Infrastructure & Operations team. As a Site Reliability Engineer III, you will not only have the opportunity to work with cutting-edge technology but also benefit from a supportive environment that encourages professional growth and continuous learning. Our commitment to employee development, coupled with a dynamic work culture that values diversity and inclusion, makes McDonald's a rewarding place to advance your career in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer III
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or tech conferences related to Site Reliability Engineering. You never know who might be looking for someone just like you!
✨Show Off Your Skills
Create a portfolio showcasing your projects, especially those involving observability tools like Prometheus or Grafana. This is your chance to demonstrate your hands-on experience and problem-solving skills in a way that a CV just can't.
✨Ace the Interview
Prepare for technical interviews by brushing up on your knowledge of CI/CD pipelines and Infrastructure-as-Code. Practice common SRE scenarios and be ready to discuss how you've tackled challenges in past roles.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Site Reliability Engineer III
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your expertise in Site Reliability Engineering, observability tools, and any relevant cloud platforms. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love to see your personality!
Showcase Your Projects:If you've worked on any relevant projects, make sure to mention them! Whether it's automation scripts or CI/CD pipelines, we want to know what you've done and how it relates to the Edge platform. This is your opportunity to demonstrate your hands-on experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at McDonald's
✨Know Your Tech Stack
Make sure you’re well-versed in the tools and technologies mentioned in the job description, like Prometheus, Grafana, and Kubernetes. Brush up on your experience with CI/CD pipelines and Infrastructure-as-Code, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex issues in a fast-paced environment. Think about incidents you've managed, how you approached root cause analysis, and what improvements you implemented afterwards. This will demonstrate your ability to drive continuous improvement.
✨Collaborate and Communicate
Since this role involves working closely with various teams, be ready to talk about your collaborative experiences. Highlight instances where you’ve partnered with engineering or security teams to enhance platform reliability or operational practices. Good communication is key!
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in SRE and edge computing. Being able to discuss recent developments or innovations in the field can set you apart from other candidates. It shows that you’re not just qualified, but also passionate about the industry.
