At a Glance
- Tasks: Lead transformative change initiatives and connect strategy to real-world impact.
- Company: Join McDonald's, a leading brand with a strong commitment to community and inclusion.
- Benefits: Enjoy a competitive salary, bonuses, free parking, lunch, gym access, and hybrid working.
- Other info: Be part of a collaborative culture where your voice matters and growth is encouraged.
- Why this job: Shape the future of change management in a purpose-driven organisation.
- Qualifications: 8+ years in change management with strong leadership and communication skills.
The predicted salary is between 70000 - 90000 € per year.
About Us McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.
Department Overview As Senior Manager, Change Management, you’ll play a defining role in ensuring enterprise transformation delivers real, lasting impact - not just activity. Acting as the market authority for change, you’ll connect enterprise ambition to real-world adoption, ensuring change is paced, prioritised and delivered in a way that’s grounded in operational reality. You’ll own the UK & Ireland market change plan and transformation narrative, working closely with senior leaders, programme teams and our restaurants to cut through complexity, reduce change noise and enable leaders to lead change well.
Duties:
- Owning the market transformation narrative, translating strategy into clear, compelling messaging that resonates across leaders, teams, franchisees and restaurants.
- Leading the end-to-end market change plan, sequencing and prioritising change to balance ambition with capacity and readiness.
- Defining and applying a tiered change approach, ensuring the right level of change and training support is applied where it matters most.
- Partnering with Internal Communications and Learning teams to deliver joined-up change, communication and training plans.
- Advising and coaching programme and functional teams on change strategy, execution and measurement.
- Monitoring adoption, readiness and risk, providing clear insights and recommendations to senior governance forums.
- Leading and developing a small team, creating a positive, inclusive and high-performance environment.
- Leaving behind a stronger, more confident organisation in how leaders and teams deliver and experience change.
Qualifications What you’ll bring We’re looking for a confident, pragmatic change leader who can operate comfortably in complexity, influence at senior levels and keep change grounded in what really works for our business.
- Significant experience (typically 8+ years) leading large-scale change and transformation in complex, matrixed organisations.
- Strong grounding in change management methodologies (e.g. Prosci / ADKAR or equivalent) and the ability to adapt enterprise approaches to local market context.
- Experience shaping and delivering change strategies, plans and adoption outcomes, balancing pace with organisational capacity.
- Proven ability to influence senior stakeholders and work effectively through indirect teams and partnerships.
- Excellent communication skills, with the ability to make complex change simple, clear and compelling for diverse audiences.
- A data-informed mindset, using readiness, maturity and adoption insight to guide decisions.
- People leadership experience, with a focus on coaching, development and inclusive team environments.
- A pragmatic, outcomes-focused approach, comfortable working through ambiguity and competing priorities.
- Strong alignment to McDonald’s values: Serve, Inclusion, Integrity, Community and Family.
What you’ll get A high-impact leadership role shaping enterprise transformation across a well-known, purpose-led brand. Competitive salary plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access. Hybrid working, offering flexibility between office and home. Access to industry-leading learning and development opportunities. A collaborative, inclusive culture where your expertise is valued and your voice is heard. The opportunity to leave a lasting legacy in how change is delivered across McDonald’s UK & Ireland.
Values:
- Serve: We put our customers and our people first
- Inclusion: We open our doors to everyone
- Integrity: We do the right thing
- Community: We are good neighbours
- Family: We get better together
Senior Manager, Change Management employer: McDonald's
McDonald's is an exceptional employer, offering a high-impact leadership role in change management within a well-known, purpose-led brand. With a commitment to employee growth through industry-leading learning opportunities and a collaborative, inclusive culture, you will find your expertise valued and your voice heard. Enjoy a competitive salary, comprehensive benefits, and the flexibility of hybrid working while making a lasting impact on how change is delivered across McDonald's UK & Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Change Management
✨Tip Number 1
Network like a pro! Reach out to current or former employees at McDonald's through LinkedIn. A friendly chat can give us insider info on the company culture and what they really value in a Senior Manager, Change Management.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want to hear how you've tackled complex change management challenges in the past. Make it relatable and show how your experience aligns with McDonald's values.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used insights to guide change strategies. We love seeing candidates who can back up their decisions with solid data, especially in a fast-paced environment like McDonald's.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you, so let’s get that application in!
We think you need these skills to ace Senior Manager, Change Management
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with McDonald's values and the specific role of Senior Manager, Change Management. Show us that you get what we're about!
Be Clear and Compelling:When you’re crafting your narrative, make sure it’s straightforward and engaging. Use simple language to explain complex ideas, just like you would when communicating change to diverse teams. We want to see your ability to make change relatable!
Showcase Your Experience:Highlight your significant experience in leading large-scale change. Use specific examples that demonstrate your ability to influence senior stakeholders and deliver results. We love seeing how you've made an impact in previous roles!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at McDonald's
✨Know Your Change Management Methodologies
Make sure you’re well-versed in change management methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in past roles, especially in complex environments. This will show that you can adapt strategies to fit McDonald's unique context.
✨Craft Your Transformation Narrative
Prepare a clear and compelling transformation narrative that aligns with McDonald's values. Think about how you would communicate change to various stakeholders, from senior leaders to restaurant teams. This will demonstrate your ability to translate strategy into actionable messaging.
✨Showcase Your People Leadership Skills
Be ready to share examples of how you've led and developed teams in previous roles. Highlight your coaching style and how you foster an inclusive environment. This is crucial for a role that involves leading a small team and creating a positive culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle ambiguity and competing priorities. Prepare scenarios where you've successfully navigated complex change initiatives, focusing on your decision-making process and the outcomes achieved. This will illustrate your pragmatic, outcomes-focused approach.
