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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join a globally recognised brand committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun environment.
- Qualifications: A genuine smile and great communication skills are essential.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
The predicted salary is between 12 - 16 £ per hour.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Part Time Customer Care - 2-4 shifts a week - flexible across all day parts including weekends - £12.26 p/h - Bridlington - YO16 4SJ employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Care - 2-4 shifts a week - flexible across all day parts including weekends - £12.26 p/h - Bridlington - YO16 4SJ
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can embody them. Show us that you’re not just looking for a job, but that you genuinely want to be part of our community.
✨Tip Number 2
Practice your customer interaction skills! Since you'll be the face of the restaurant, we want to see how you connect with customers. Role-play with a friend or family member to get comfortable with making small talk and handling different situations.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and friendly. A warm smile and a neat appearance can go a long way in making a great first impression on us.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us that you’re tech-savvy and serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Part Time Customer Care - 2-4 shifts a week - flexible across all day parts including weekends - £12.26 p/h - Bridlington - YO16 4SJ
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your writing goes a long way.
Highlight Relevant Experience: Make sure to mention any previous customer service experience you have. Whether it’s working in a café, retail, or any role where you’ve interacted with people, we want to know how you’ve made customers feel valued. Tailor your application to reflect how your past roles align with our core values.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your sentences clear and to the point. Avoid jargon and make sure your enthusiasm for the role comes across without overwhelming us with too much information. A tidy application is always a plus!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there. We can’t wait to hear from you!
How to prepare for a job interview at McDonald's
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your ability to connect with customers is key. Prepare to discuss times when you've gone above and beyond for a customer or resolved a difficult situation. Highlight your friendly and welcoming nature, as well as your teamwork skills.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice common interview questions with a friend to build your confidence in verbal communication.
✨Demonstrate High Energy and Positivity
McDonald's thrives on a fast-paced environment, so it's important to convey your high energy levels during the interview. Show enthusiasm for the role and the brand, and be prepared to discuss how you manage to stay productive and positive, even during busy shifts.
