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- Tasks: Create feel-good moments for customers and assist them with their orders.
- Company: Join a vibrant restaurant team as a Guest Experience Lead.
- Benefits: Enjoy competitive pay, medical coverage, and education assistance.
- Why this job: Perfect part-time role that fits your life while you pursue your ambitions.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 12 - 14 £ per hour.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA.
Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant.
McDonald’s Works for Me. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America’s best first job. Let’s talk. Make your move.
Requirements:
We believe in letting you do you. If you’re looking for a part-time job that supports your full-time ambition, you’ve come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments every day with customers by:
- Greeting guests and communicating with them while ordering
- Offering help with using the ordering kiosks
- Offering assistance to those in need of some extra hands
- Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
- Ensuring kids receive a kid treat
- Handling any concerns
- Communicating with the restaurant team to provide feedback and recommendations
Additional Info:
A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
- Competitive pay
- Medical, dental and vision coverage
- 401k with matching contributions
- Paid time off equal to 2% of gross earnings
- Unpaid Leaves of Absence
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Discount programs
- Free meals / meal discounts
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
Guest Experience Lead (GEL) in Manchester employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead (GEL) in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in and observe how the team interacts with guests. This will help you understand the culture and give you some great talking points during your chat.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll be all about creating feel-good moments. Think of examples from your past where you've gone above and beyond for someone – this will impress the hiring team.
✨Tip Number 3
Be ready to show your flexibility! The job offers various hours, so highlight your availability and willingness to adapt. This shows you're keen to fit into their schedule and be a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Guest Experience Lead (GEL) in Manchester
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the Guest Experience Lead role. We love seeing how your background fits with what we’re looking for!
Keep It Clear and Concise: While we appreciate detail, make sure your application is easy to read. Use clear language and avoid jargon. We want to understand your story without any confusion!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at McDonald's
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Experience Lead does. Familiarise yourself with the responsibilities like greeting guests, assisting with kiosks, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Guest Experience Lead, you'll be interacting with customers all day. Prepare examples of how you've successfully handled customer interactions in the past. Whether it’s resolving complaints or creating a positive experience, sharing these stories will highlight your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the restaurant's culture, team dynamics, or growth opportunities. This not only shows your interest but also helps you determine if this is the right fit for you.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview!
