At a Glance
- Tasks: Lead a team to conduct high-complexity workplace investigations and ensure fair outcomes.
- Company: Join McDonald's, a leading employer with a strong commitment to diversity and inclusion.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team that values integrity, community, and personal growth.
- Why this job: Make a real impact by shaping workplace culture and driving positive change.
- Qualifications: Experience in workplace investigations and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Us
McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.
Department Overview
McDonald's currently has an exciting opportunity for a talented and experienced investigator to join the growing Workplace Investigations Team. This position is responsible for working closely with the Workplace Investigations Team IOM Director to help build the Workplace Investigations Team in the UK&I, develop and manage a team of investigators, conduct high-complexity workplace conduct investigations, and help continue to progress and strengthen the investigations program. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, global and local market HR Teams, and local market Operations teams.
Duties
- Building an Investigations Team that supports market leadership at an organizational level by driving the company’s values and behaviours.
- Leading a team of Investigators to help develop their investigations and leadership skills.
- Act as a role model and mentor within the team and department.
- Oversee all investigations conducted on your team to ensure investigations and outcomes are fair, consistent, and legally defensible.
- Lead high-complexity and sensitive investigations from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.
- Ensure investigations meet internal governance standards and can withstand external scrutiny, including regulatory or litigation review.
- Ensure investigations are conducted in compliance with data protection, confidentiality, and safeguarding requirements, including appropriate handling of sensitive personal data.
- Influence key stakeholders, including HR, Legal and Operations partners.
- Lead and drive work to find efficiencies within the team.
- Shape and advocate McDonald's positions to internal and external audiences regarding a variety of business matters.
- Promote the professional growth and expertise of staff through ongoing training, coaching, and capability development.
- Support departmental management in driving strategic direction for the team.
- Analyse investigation trends and themes to identify systemic risks and inform preventative actions across the business.
- Leverage a consistent framework to recommend action outcomes.
- Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
- Foster a culture of trust, values, respect, and accountability within the team.
Skills and experience required:
- Extensive workplace conduct investigations experience.
- Demonstrable experience leading complex, high-risk workplace investigations end-to-end.
- Good understanding of employment law, regulatory requirements, and UK whistleblowing legislation.
- Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing.
- Experience as a people manager preferred with ability to coach and mentor junior team members.
- Experience operating in environments with significant brand, reputational or regulatory risk.
- Effective communication skills and the ability to influence and demonstrate empathy.
- Unquestioned integrity and ethics.
- Objective and creative problem solver.
- Ability to influence key partners at the same or higher levels.
- Proven ability to be a partner and trusted advisor to key stakeholders.
- Excellent interpersonal skills.
Qualifications
BA/BS, LLB, or MBA in applicable field – such as Human Resources, Law, Compliance.
At McDonald's, we are People from all Walks of Life...
Company Vision and Culture
Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company. McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
- Serve: We put our customers and our people first.
- Inclusion: We open our doors to everyone.
- Integrity: We do the right thing.
- Community: We are good neighbours.
- Family: We get better together.
At McDonald's we are People from all Walks of Life... People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.
Sr Manager,IOM Workplace Investigations in London employer: McDonald's
McDonald's is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the well-being and professional growth of its employees. With a commitment to diversity and community engagement, the company fosters an environment where individuals can thrive and develop their skills while contributing to a globally recognised brand. Located across the UK and Ireland, McDonald's provides unique opportunities for career advancement within a supportive team dedicated to upholding the highest standards of integrity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Manager,IOM Workplace Investigations in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Sr Manager,IOM Workplace Investigations in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at McDonald's. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to McDonald's and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at McDonald's. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to McDonald's's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at McDonald's
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with McDonald's.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at McDonald's will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact McDonald's and how you would contribute to adapting HR strategies.
