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- Tasks: Lead network strategies and improve IT infrastructure for restaurants across the UK&I.
- Company: Join a global leader in the restaurant industry with a focus on innovation.
- Benefits: Competitive salary, bonuses, free parking, gym access, and hybrid working options.
- Other info: Collaborative culture that values your ideas and supports continuous learning.
- Why this job: Make a real impact on restaurant technology while developing your career in a dynamic environment.
- Qualifications: Hands-on experience in networking, Cisco, and SD-WAN; strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity to work as part of the New Site Opening and Infrastructure team within Running Great Restaurant Technology. The Infrastructure and Network Officer will be responsible for improving the value of IT infrastructure and network services across the UK&I business, focusing on addressing systematic issues within our services. The work will cover technical, procedural, and behavioural aspects, working across multiple partners, functions and markets to achieve these goals.
Duties
- Provide technical direction on forward network strategies and best practice.
- Support infrastructure and/or network production problems, collaborating with technical teams to troubleshoot and provide a resolution.
- Support on day-to-day network stability, control and security.
- Lead network changes from network design to deployment.
- Work closely with our global network and infrastructure teams on UK&I alignment to global strategies.
- Monitor and deliver network improvements to restaurants.
- Work closely with our UK&I vendors to support new infrastructure or network solutions.
- Support continuous improvement projects with our partners to support the infrastructure of new site openings.
- Work closely with Technology Cyber Security to support overall market technology risk reduction.
- Act as McDonald's Network point of contact for all appropriate vendors on infrastructure queries.
- Work closely with Problem Management Team to reduce network-based problems.
- Support the Infrastructure and Network consultant on developing forward plans, strategies and roadmaps.
- Support National Operations in providing technical assistance with operational equipment.
Qualifications
- Hands-on experience in similar infrastructure or network roles.
- Proven experience in Cisco and Juniper Networking.
- Proven experience of SD-WAN.
- Appropriate network qualifications based on experience levels.
- Experience of working with multiple vendors who focus on infrastructure services (critical).
- Experienced in Continual Service Improvement (CSI) process and application.
- Build a feedback-rich environment that inspires and models the exchange of feedback.
- Strong communication skills, a curious mindset, is confident and can work independently.
- Strong customer centric orientation.
- Preferable to have worked within a franchised organisation (desirable, not mandatory).
- Pragmatic, thoughtful and customer focused.
- Work with energy and passion and inspire the same in others, focused on own and the team’s development.
- Proven stakeholder management skills.
- Hospitality or Retail experience desirable.
What You’ll Get:
- Competitive salary, plus a comprehensive benefits package including Bonus, location Allowance, car Allowance, free parking, lunch and gym access.
- Access to industry-leading training and career development opportunities.
- A collaborative and inclusive culture, where your ideas are valued.
- Hybrid working, offering a mix of office 3 days per week and remote for 2!
Specialist, Restaurant Technology in London employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist, Restaurant Technology in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your skills in action.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit and to keep yourself top of mind for the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Specialist, Restaurant Technology in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Specialist, Restaurant Technology. Highlight your hands-on experience with Cisco and Juniper Networking, and any relevant qualifications you have. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving IT infrastructure and network services. Share specific examples of how you've tackled similar challenges in the past. We love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your experience with troubleshooting and resolving network issues. We’re looking for someone who can lead network changes and support continuous improvement projects, so make sure to highlight those experiences!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at McDonald's
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco and Juniper Networking, as well as SD-WAN. Be ready to discuss specific examples from your past roles where you've tackled network issues or implemented improvements.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've collaborated with technical teams to troubleshoot and resolve infrastructure problems. Highlight your experience in Continual Service Improvement (CSI) and how it has positively impacted your previous workplaces.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you'll need to work closely with various stakeholders. Think about how you can demonstrate your customer-centric approach during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to lead network changes and support new site openings. Prepare by thinking through potential scenarios you might face in the role and how you would address them, showcasing your strategic thinking and adaptability.