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For Companies At a Glance
- Tasks: Manage software lifecycle, implement patching strategies, and support cybersecurity efforts.
- Company: Join a leading global brand with a focus on innovation and technology.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to work across global teams.
- Why this job: Make a real impact in a dynamic environment while working with cutting-edge technology.
- Qualifications: Strong planning skills, IT contract administration experience, and excellent communication abilities.
The predicted salary is between 35000 - 45000 £ per year.
The Software Management Officer will oversee the entire lifecycle management of software within our corporate and restaurant environments. This includes developing and implementing patching strategies, ensuring a comprehensive understanding of the software lifecycle, and maintaining all software by applying necessary patches. The role involves documenting and communicating Franchisee investments related to software each year, well in advance of the following year's investment cycles. Additionally, the officer is responsible for the administration and management of system tools.
Responsibilities
- Lifecycle Planning and Implementation: Accountable for establishing the strategy, plans, and implementation for lifecycle planning and software asset management across the UK&I restaurant and corporate estate.
- Annual Investment Programme for Franchisees: Provide Franchisees with an annual investment programme encompassing all software components in restaurants, ensuring clear communication and planning for the following year's investment cycles.
- OS and Firmware Patch Deployment: Develop and maintain an ongoing plan for the deployment of operating system (OS) and firmware patches to ensure optimal performance and security of restaurants within the estate.
- Support Cyber Security Team: Support the Cyber Security team by maintaining and executing plans for the smooth deployment of security patches, contributing to the overall security posture of the organization.
- Configuration of Images for New Hardware: Accountable for the configuration of images for new hardware versions, ensuring seamless integration and functionality within the technology landscape.
- Patch and Upgrade Schedule: Maintain an ongoing schedule for all operating system, applications, security patching, and firmware upgrades across the McDonald’s UK&I estate, ensuring alignment with business goals.
- Vendor Management Collaboration: Work collaboratively with senior management and vendor management functions to review technology resources (software), expenses, and software license agreements, ensuring efficient resource utilization.
- Software System Requirements: Establish and maintain procedures for determining software system requirements, contributing to the effective planning and acquisition of software assets.
- Procurement and Legal Support: Assist procurement, financial, and legal departments in analyzing budgets, proposals, and vendor contracts for the acquisition, monitoring, and compliance of software assets.
- Tracking System Maintenance: Oversee the development and maintenance of a tracking system for all software assets, ensuring an accurate inventory and accounting of all assets and their components.
- Linkage with Budgeting and Procurement: Establish a linkage with budgeting and procurement processes to track asset acquisition, utilization, and retirement, providing insights into the financial aspects of software asset management.
- Global Alignment: Work closely with colleagues in GTIO and GTRM to understand and plan for emerging technologies and implement them within the organization to agreed milestones.
An individual who understands the importance of building relationships across the business, with excellent communication, curiosity and influencing skills will do well in this role. An attention to detail, an analytical approach and the ability to quickly identify the root cause of issues will be critical to success in the role.
Qualifications
- Strong planning and organisational skills.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
- Demonstrated competency of Information Technology contract administration, purchasing, or procurement.
- Expertise with Software Asset Management and licensing models.
- Familiarity with asset management software (CMDB) and/or inventory tracking systems.
- An understanding of software licensing models and frameworks.
- Excellent communication skills, both written and verbal.
- Ability to present complex or highly technical issues in simple and easy-to-understand formats.
Desirable Requirements
- ServiceNow System Administrator Certified
- Experience/Knowledge of Snow License Manager
- CSAM or other software asset management related certification
- ITIL 3 or 4 Foundation
- Experience in the food and beverage industry or a similar fast‑paced environment.
Customers
- Our Franchisees
- Change Management
- Global VMO
- Cybersecurity and Data
- Global Technology colleagues in other McDonald’s markets
- Global and Segment product functions.
- Our supplier partners
Software Engineer I in London employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer I in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its software management practices. Be ready to discuss how your skills align with their needs, especially around lifecycle management and patching strategies.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've tackled complex issues in past roles. This will demonstrate your analytical approach and attention to detail, which are key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our software asset management goals.
We think you need these skills to ace Software Engineer I in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Engineer I role. Highlight your experience with software lifecycle management and any relevant projects that showcase your skills in patching strategies and vendor management.
Showcase Your Communication Skills: Since this role involves a lot of documentation and communication, don’t forget to demonstrate your excellent written and verbal communication skills. Use clear and concise language to explain your past experiences and how they relate to the job.
Highlight Your Technical Expertise: Be sure to mention your familiarity with software asset management and any specific tools you've used, like CMDB or inventory tracking systems. This will show us that you have the technical know-how we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at McDonald's
✨Know Your Software Lifecycle
Make sure you understand the software lifecycle management process inside out. Be ready to discuss how you would develop and implement patching strategies, as well as your experience with software asset management. This will show that you’re not just familiar with the concepts but can apply them effectively.
✨Communicate Clearly
Since this role involves a lot of communication with Franchisees and vendors, practice explaining complex technical issues in simple terms. Think about examples where you've had to break down technical jargon for non-technical stakeholders, as this will demonstrate your ability to communicate effectively.
✨Show Your Planning Skills
Prepare to discuss your planning and organisational skills. Bring examples of how you've successfully managed schedules for software updates or asset management in the past. Highlight your attention to detail and analytical approach, as these are crucial for maintaining an ongoing patch and upgrade schedule.
✨Be Ready for Technical Questions
Brush up on your knowledge of software licensing models and asset management software. Expect questions about your familiarity with tools like ServiceNow or Snow License Manager. Being able to confidently discuss these topics will set you apart from other candidates.