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- Tasks: Lead and innovate people strategies to enhance restaurant crew and guest experiences.
- Company: Join a global brand known for its commitment to people and community.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Dynamic role with opportunities for personal growth and leadership development.
- Why this job: Make a real difference in team culture and guest satisfaction at a renowned restaurant.
- Qualifications: Experience in restaurant management or HR, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation, and oversight across all of the organization’s restaurants. The PEL will be expected to partner and execute the work alongside the General Manager, Owner/Operator and extended leadership teams. The individual executes at a high level to build a high-performing team culture. Strong communication skills, and the ability to liaise with peers and leadership to carry out the full range of duties and responsibilities are critical. Principal accountabilities will vary dependent on the needs of the restaurant(s).
Job Duties
- People Strategy
- Contribute to the development and implementation of a restaurant or organization-specific human resources strategy and related plan that supports the growth and evolution of the business.
- Stay current on best practices and trends related to human resources.
- Implement current best practices and trends into work assignments.
- Consult with restaurant leadership in the area of change management to achieve our organization’s human resource strategies and goals.
- Workforce Planning, Staffing and Talent Management
- Conduct monthly/quarterly staffing analysis.
- Conduct external market research regarding local wages and benefits (Wages and EVP).
- Utilize McHire and/or application tracking systems to manage the hiring process.
- Track and analyze the people data metrics to ensure staffing needs are met.
- Support the management teams with staffing needs.
- Prepare for annual people brand standards reviews.
- Oversee and coordinate forward-looking hiring to ensure a healthy talent pipeline.
- Training and Development
- Subject matter expert (SME) for organization’s training and development tools.
- Organizational lead for the development of crew and managers.
- Track the development and class attendance of all employees.
- Supply resources to strengthen restaurant training for crew and managers.
- Attend training workshops and classes as necessary to continue personal development.
- Restaurant Profitability
- Support the restaurants as required through audit, analysis and coaching.
- Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability.
- Supports in completion of operations assessments.
- Supports restaurant leadership in completion of action plans and performance improvements.
- Make informed business decisions using financial and operating information to align human resources with business strategy.
- Human Resources
- Ensures compensation laws, standards and rules are being adhered to and implemented.
- Ensure compliance and enforcement of human resources management.
- Conduct Payroll for organization.
- Audit and ensure forms are being submitted and completed correctly.
People Experience Lead in London employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at McDonald's or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show us that you understand what it means to be a People Experience Lead and how you can contribute to building a high-performing team culture.
✨Tip Number 3
Practice your communication skills! As a PEL, you'll need to liaise with various teams. Role-play common interview questions with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace People Experience Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Experience Lead role. Highlight your relevant experience, especially in HR or as a restaurant manager, and show how it aligns with our values at StudySmarter.
Showcase Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to demonstrate your ability to engage with people and build relationships, as that’s what we’re all about!
Highlight Your Passion for People: We love candidates who are genuinely passionate about supporting teams and enhancing their experiences. Share examples of how you've positively impacted team culture or employee development in your previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the StudySmarter family!
How to prepare for a job interview at McDonald's
✨Know Your People Strategy
Before the interview, brush up on the latest trends in human resources and how they apply to restaurant management. Be ready to discuss how you can contribute to developing a people strategy that aligns with the company's goals.
✨Showcase Your Communication Skills
As a People Experience Lead, strong communication is key. Prepare examples of how you've effectively liaised with teams or leadership in the past. Think about specific situations where your communication made a difference.
✨Demonstrate Your Training Expertise
Be prepared to talk about your experience with training and development. Highlight any tools or methods you've used to enhance team performance and how you can bring that expertise to the role.
✨Understand Restaurant Profitability
Familiarise yourself with how human resources impacts restaurant profitability. Be ready to discuss how you've used data to make informed decisions in previous roles and how you plan to do the same here.