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- Tasks: Lead guest experiences and ensure a welcoming atmosphere in the restaurant.
- Company: Join a vibrant team at a popular franchise restaurant.
- Benefits: Earn $17.00 - $18.00/hour, enjoy flexible scheduling, and receive tuition assistance.
- Why this job: Make a difference in guests' visits while having fun with your team.
- Qualifications: A friendly attitude, passion for service, and a desire to learn.
- Other info: Great opportunities for growth and employee discounts on meals.
The predicted salary is between 12 - 14 £ per hour.
Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.
PERKS & BENEFITS:
- Competitive pay from $17.00 - $18.00 /hour
- Flexible scheduling
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Employee discounts and free meals
- Medical, dental, and vision benefits
- And much more!
This role is vital in the restaurant because you will:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Have a side of smile: Help customers order their favourite McDonald’s menu items and/or make menu recommendations
- Focus on the food: Prepare and present delicious food
- Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment
- Understand that teamwork is key: Work hand in hand with your team to meet goals and most importantly, have fun!
To be successful in this position, you will need:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
Guest Experience Lead in London employer: McDonald’s
Contact Detail:
McDonald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in and observe how the team interacts with guests. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll need to charm customers and keep the team motivated. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your humble and hospitable nature, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of the job!
We think you need these skills to ace Guest Experience Lead in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your love for a great guest experience.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Lead role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating memorable visits for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at McDonald’s
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for helping others during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Demonstrate Teamwork Skills
Since teamwork is key in this role, be prepared to discuss how you’ve successfully collaborated with others in the past. Highlight any experiences where you worked together to achieve a common goal or resolve a challenge.
✨Prepare for Common Questions
Anticipate questions related to guest experience and food service. Think about how you would handle difficult situations or customer complaints, and be ready to share your strategies for maintaining a welcoming environment.
✨Dress the Part
Even though it’s a restaurant job, first impressions matter! Dress smartly and appropriately for the interview to show that you take the opportunity seriously and respect the company’s values.
