Crew Member in Heath and Reach

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. Olivia can answer questions, guide candidates through application steps, arrange interviews, and provide timely updates to help make the application process smoother and easier to navigate.

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

The interview is an absolutely vital part of our hiring process, designed to understand values, attitudes and fit for the role. We might ask for examples of times you’ve worked as part of a team and how you contributed to the team. We hire for qualities and potential, rather than just qualifications. Our employees tend to stay with us because McDonald’s offers a fun, sociable and flexible environment, with opportunities to progress into roles with more responsibility. Notably, 9 out of 10 of our restaurant managers, and 1 in 5 of our franchisees, started out as crew members behind the counter or in the kitchens. We have been recognised as a leading employer with award-winning learning, national qualifications, comprehensive benefits and flexible working arrangements, and a clear career path.

McDonald’s backbone is a commitment to core values: Serve, Inclusion, Integrity, Community and Family. We strive for a safe, respectful and inclusive workplace, providing quality jobs and open opportunity for all. Join us to become part of a team that works together to provide the best customer experience.

As a Crew Member, you’ll help ensure a brilliant customer experience, whether you’re preparing food, serving on the till or assisting in the dining areas. You will consistently deliver high standards of quality, service and cleanliness in the restaurant. Responsibilities include:

• Providing friendly, fast and accurate service
• Completing tasks in line with training and management direction
• Following workplace safety, security and food hygiene procedures
• Treating all customers and colleagues with courtesy and respect as a team member
• Preparing food
• Serving on the till
• Looking after customers’ needs in the dining areas
• Delivering quality, service and cleanliness standards
• Collaborating with teammates to provide excellent customer experience

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more. This position is for nights; evening or night shifts typically start between 3pm and 6pm and end between 10pm and 2am. Exact shifts can be agreed at interview. If you work overnights (midnight to 5am), you’ll earn extra pay. Every team member, including hourly-paid workers, earns above the national minimum wage. We offer a range of benefits including holiday and sick pay, and employee discounts at over 1,600 retailers.

If you are unable to make any of the interview slots offered, Olivia can help rearrange a date suitable for you. McDonald’s is pursuing sustainability initiatives, including the launch of net-zero restaurants. In 2021, we launched our first net-zero restaurant to date.

Pay frequency varies by whether you work in a franchised or company-owned restaurant. Typically, hourly employees are paid every 2 or 4 weeks, and salaried employees are paid monthly. Our restaurant hours vary by location, with many locations open 24 hours; shifts are scheduled to suit you and the business needs while respecting time-keeping requirements.