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- Tasks: Connect with customers and create a welcoming atmosphere in our fast-paced restaurants.
- Company: Join the iconic McDonald's team known for its inclusive culture.
- Benefits: Enjoy flexible hours, holiday pay, employee discounts, and meal allowances.
- Why this job: Make a difference by providing great customer experiences and building connections.
- Qualifications: Must be eligible to work in the UK & Ireland and have effective communication skills.
- Other info: Great opportunities for career progression into management roles.
McDonald’s is looking for crew members to work in our fast‑moving, high‑energy restaurants. You will greet customers, support the team and help create a welcoming, inclusive environment.
Responsibilities
- Connect with customers and make them feel valued.
- Maintain friendly, courteous and helpful behaviour.
- Demonstrate effective communication skills, including attentive listening, face‑to‑face verbal communication and eye contact.
- Support the team by working both efficiently and productively while maintaining high energy levels.
- Assist with food preparation, customer service and delivery of a great customer experience.
Qualifications & Eligibility
- Eligibility to work in the UK & Ireland is required; you must provide original documents such as a valid passport or UK/Ireland visa at the time of hire.
- Availability to work shift patterns of 7am‑4pm, 11am‑8pm and 4pm‑1am for both weekdays and weekends is essential.
- Shift patterns are scheduled to suit you and comply with working‑time legislation.
Working Hours & Pay
- Typical hours: 24‑hour restaurants; most shifts scheduled to suit you.
- Pay frequency: every 2 or 4 weeks for hourly workers, monthly for salaried employees.
- All hourly workers earn above the national minimum wage.
Benefits
- Flexible hours, holiday pay, service awards, meal allowance.
- Employee discounts at over 1,600 retailers.
- Holiday and sick pay.
- Opportunities to progress into higher‑responsibility roles.
- Uniform supplied.
Development Opportunities
- Many staff progress to roles such as restaurant manager or franchisee.
- McDonald’s recognises talent and encourages internal career growth.
EEO Statement
McDonald’s fosters a safe, respectful and inclusive workplace and is committed to providing quality jobs and making opportunity open to all.
Customer Care Assistant in Great Yarmouth employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Assistant in Great Yarmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and how they treat their crew. This will help you connect with the team and show that you're a great fit for their high-energy environment.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers all day, make sure you can demonstrate friendly and effective communication. Try role-playing with a friend to get comfortable with greeting customers and handling queries.
✨Tip Number 3
Be ready to showcase your flexibility! McDonald's loves crew members who can adapt to different shifts and tasks. During your interview, highlight any previous experience where you’ve juggled multiple responsibilities or worked varied hours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find all the available roles and see what fits your schedule. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Customer Care Assistant in Great Yarmouth
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with customers and being part of a team.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the job description. If you've got great communication skills or experience in fast-paced environments, shout about it!
Check Your Details: Before hitting that submit button, double-check all your details. Typos and mistakes can make a bad impression, so take a moment to ensure everything is spot on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with McDonald’s!
How to prepare for a job interview at McDonald's
✨Know the Company
Before your interview, take some time to research McDonald's. Understand their values, mission, and what makes them unique in the fast-food industry. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a Customer Care Assistant, effective communication is key. Practice active listening and clear verbal communication. You might want to role-play common customer scenarios with a friend to get comfortable with responding in a friendly and helpful manner.
✨Show Your Energy and Enthusiasm
McDonald's thrives on high energy and a positive atmosphere. During the interview, let your enthusiasm shine through! Smile, maintain eye contact, and express your excitement about the opportunity to work in a fast-paced environment.
✨Be Ready for Shift Questions
Since the role requires flexibility with shift patterns, be prepared to discuss your availability. Think about how you can accommodate the various shifts and be ready to explain your willingness to work weekends and late hours if needed.
