At a Glance
- Tasks: Join our team as a Crew Member, serving customers and ensuring a clean, friendly environment.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks!
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: Must be over 18 due to night shifts; friendly attitude and teamwork skills are essential.
- Other info: This role requires effective communication and high energy in a fast-paced setting.
The predicted salary is between 20000 - 28000 £ per year.
Overview
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
Full Time Applicants Only - Crew Member - Congleton (Over 18\'s required, due to night work) employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Applicants Only - Crew Member - Congleton (Over 18\'s required, due to night work)
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Practice your communication skills before applying. Since effective communication is crucial for a Crew Member role, consider role-playing scenarios with friends or family to enhance your ability to engage with customers and colleagues.
✨Tip Number 3
Visit a local McDonald's restaurant to observe the team in action. Take note of how they interact with customers and handle tasks. This will give you insights into the work environment and help you tailor your approach when applying.
✨Tip Number 4
Show your enthusiasm for the role by preparing a few examples of how you've worked well in a team or provided excellent customer service in the past. Being able to share these experiences can set you apart during any informal discussions or interviews.
We think you need these skills to ace Full Time Applicants Only - Crew Member - Congleton (Over 18\'s required, due to night work)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Crew Member position at McDonald's. Understand the key responsibilities and the skills required, such as effective communication and teamwork.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at McDonald's and how you embody their core values of Serve, Inclusion, Integrity, Community, and Family.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be part of a team. Be prepared to discuss your previous experiences working in teams and how you contributed to achieving common goals. Highlight your ability to support colleagues and work collaboratively.
✨Emphasise Customer Service Experience
Customer service is at the heart of McDonald's operations. Share specific examples of how you've provided excellent service in the past, focusing on your communication skills and ability to handle customer needs effectively.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult customers or managing busy periods. Think about your responses in advance, using the STAR method (Situation, Task, Action, Result) to structure your answers.