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- Tasks: Lead shifts, ensuring customers enjoy fast and friendly service.
- Company: Join a vibrant McDonald's franchise with growth opportunities.
- Benefits: Enjoy paid vacation, health coverage, and college tuition assistance.
- Why this job: Be part of a fun team while developing your leadership skills.
- Qualifications: Previous leadership experience preferred; must be 18 or older.
- Other info: Flexible hours to fit your education and personal life.
The predicted salary is between 24000 - 36000 £ per year.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant.
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, You May Be Responsible For:
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info:
- 15-25 days paid vacation
- 10 paid holidays and 8-week sabbatical every 10 years
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life and accident insurance
- Paid Leaves of Absence
- Service awards
- Employee Resource Connection
- Adoption Assistance
- Matching gifts program
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
Shift Manager in Edinburgh employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Edinburgh
✨Tip Number 1
Get to know the franchisee! Research the specific restaurant you're applying to and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or other platforms. They can provide insider tips and might even put in a good word for you, which can really boost your chances.
✨Tip Number 3
Prepare for situational questions! As a Shift Manager, you'll need to demonstrate your leadership skills. Think of examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Shift Manager in Edinburgh
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for working in a fast-paced environment like McDonald's.
Highlight Your Experience: Make sure to showcase any previous leadership experience you have, especially in restaurants or retail. We love seeing how you've managed teams and ensured great customer service!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use keywords from the posting to demonstrate that you understand what we’re looking for in a Shift Manager.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right place and helps us get to know you better.
How to prepare for a job interview at McDonald's
✨Know the Franchise
Before your interview, do a bit of research on the specific franchisee you'll be working for. Understand their values, mission, and any unique aspects of their restaurant. This will show that you're genuinely interested and can help you tailor your answers to align with their goals.
✨Showcase Leadership Skills
As a Shift Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Be ready to discuss how you can motivate and guide your crew to deliver exceptional service.
✨Emphasise Customer Service
Customer experience is key in the fast-paced environment of McDonald's. Think of specific instances where you've gone above and beyond for customers. Highlight your understanding of quality service and how you plan to maintain high standards during your shifts.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult customers, managing staff conflicts, or ensuring food safety. Practice your responses to these types of questions so you can demonstrate your problem-solving skills and ability to think on your feet.
