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For Companies At a Glance
- Tasks: Keep our restaurant looking great and ensure everything runs smoothly.
- Company: Join a well-known brand that values teamwork and community.
- Benefits: Flexible shifts, competitive pay, and a fun work environment.
- Why this job: Be part of a team that creates memorable experiences for customers.
- Qualifications: Energetic, reliable, and ready to work with a diverse team.
- Other info: Great opportunities for growth and development in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join us and you\’ll become part of our team that works together to provide the best customer experience. This role involves a variety of duties in a fast-moving restaurant environment, with responsibilities spanning maintenance, upkeep of the building and equipment, and supporting the restaurant team to operate efficiently.
Responsibilities
- Maintain outside landscaping, painting and varnishing, and maintenance of parking facilities.
- Carry out non-electrical small equipment repairs and maintenance.
- Organise, accept and rotate our food products as part of daily operations.
- Work with external contractors and the restaurant team to ensure repairs are carried out with minimal disruption to customers.
- Assist the restaurant management team in operating the store efficiently by maintaining equipment and the building in prime condition.
- Support overall wellbeing resources and a positive, high-energy work environment.
Requirements
- Confident in dealing with external contractors and internal teams; understands the importance of maintaining high standards of quality, service, and cleanliness.
- Ability to maintain high energy levels while working efficiently and productively.
- Willingness to work in a fast-moving environment and support colleagues to deliver a great customer and colleague experience.
- Must be eligible to work in the UK & Ireland; provide original documentation (e.g., valid passport or valid UK/Ireland visa with supporting documents) as required.
Benefits and Hiring Process
- Wellbeing support resources, including counselling and mental health guidance.
- Discounts for employees and various other benefits; some roles offer holiday pay and other compensation details.
- Virtual assistant assistance is available to help navigate the application process; human recruiters make hiring decisions.
If you are unable to attend interview slots, you can contact the virtual assistant to rearrange a suitable date.
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Customer Experience Leader employer: McDonald’s
Contact Detail:
McDonald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, especially since they value community and inclusion.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with maintaining high standards of quality and service.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for customer experience shine through. Talk about times you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you appreciate the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Experience Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience shine through. We want to see that you genuinely care about providing top-notch service and maintaining high standards.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in maintenance and customer service. We love seeing how your skills align with our values and the role of a Customer Experience Leader.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McDonald’s
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Maintenance person. Familiarise yourself with tasks like landscaping, equipment maintenance, and working with contractors. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Spirit
Since this role involves working closely with the restaurant team and external contractors, be ready to share examples of how you've collaborated in the past. Highlight your ability to communicate effectively and maintain high standards of service and cleanliness.
✨Demonstrate Your Energy and Efficiency
The job requires maintaining high energy levels while being productive. Prepare to discuss how you manage your time and stay motivated during busy periods. Share specific instances where you've successfully juggled multiple tasks without compromising quality.
✨Align with Company Values
McDonald's values are crucial to their culture. Familiarise yourself with their principles of Serve, Inclusion, Integrity, Community, and Family. Be prepared to explain how your personal values align with theirs and how you can contribute to fostering an inclusive and respectful workplace.
