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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customers' experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Great opportunity for personal growth and building valuable skills.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Customer Care - Ripon Part time employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Ripon Part time
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us you understand that. When you chat with us, mention how you can contribute to a friendly atmosphere and make customers feel welcome.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in person. Try role-playing customer interactions with friends or family to boost your confidence and ensure you can connect with customers effortlessly.
✨Tip Number 3
Show off your teamwork spirit! We love candidates who can work well with others. During your interview, share examples of how you've collaborated in past roles or activities, highlighting your ability to keep the energy high and support your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to tailor your application to reflect your enthusiasm for the role and how you embody our core values. We can't wait to see what you bring to the table!
We think you need these skills to ace Customer Care - Ripon Part time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and how you connect with others.
Highlight Relevant Experience: Make sure to mention any previous customer service experience you have. Whether it’s in a café, shop, or any other role, we love to see how you’ve made customers feel valued and welcomed.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at McDonald's
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that highlight your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your role revolves around making customers feel valued. Prepare to discuss times when you've gone above and beyond for a customer or resolved a difficult situation. Highlight your ability to connect with people and create a welcoming atmosphere.
✨Practice Effective Communication
Since effective communication is key in this role, practice your listening and speaking skills before the interview. Engage in mock interviews with friends or family, focusing on maintaining eye contact and using clear, friendly language. This will help you come across as approachable and confident.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for contributing positively to the team dynamic.
