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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Customer Care - Part time - Ayr employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Part time - Ayr
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can demonstrate them. We want to see that you’re not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Customer Care Assistant. We love seeing candidates who can connect with customers effortlessly.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and presentable. A friendly smile and a professional appearance can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Care - Part time - Ayr
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our core values like Serve and Community.
Tailor Your Application: Make sure to tailor your application specifically for the Customer Care Assistant role. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to creating a warm and welcoming atmosphere.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we expect with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at McDonald's
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your ability to connect with customers is key. Prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your friendly and welcoming nature, and be ready to share how you handle difficult situations with grace.
✨Practice Effective Communication
Effective communication is crucial in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice common interview questions with a friend to ensure you convey your thoughts confidently and concisely.
✨Demonstrate Team Spirit
McDonald's thrives on teamwork, so be prepared to discuss your experience working in a team environment. Share examples of how you've collaborated with others to achieve a common goal, and express your enthusiasm for contributing positively to the team dynamic.
