Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, maintain cleanliness, and create a welcoming atmosphere.
- Company: Join McDonald's UK, a globally recognised brand with over 50 years of service.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a vibrant team that values community, inclusion, and customer satisfaction.
- Qualifications: Friendly, approachable, and able to thrive in a fast-paced environment.
- Other info: Perfect for high school and college students looking for flexible, rewarding work.
The predicted salary is between 24000 - 36000 £ per year.
Overview
McDonald\’s UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top highstreet and online brands and much more………..
Customer Care - Aylesbury High Street, HP20 1SQ - Full time employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Aylesbury High Street, HP20 1SQ - Full time
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your approach to customer care.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Focus on being friendly and approachable, as these qualities are essential for making customers feel valued and welcome.
✨Tip Number 3
Research common customer service scenarios that might occur in a fast-paced environment like McDonald's. Being prepared with solutions or responses can help you stand out during any informal discussions or interviews.
✨Tip Number 4
Show enthusiasm for the role by visiting the restaurant beforehand. Observe how the staff interact with customers and take note of the atmosphere. This will give you insights to discuss during your application process, showcasing your genuine interest.
We think you need these skills to ace Customer Care - Aylesbury High Street, HP20 1SQ - Full time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities McDonald's is looking for in a Customer Care Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention your ability to create a welcoming atmosphere and your experience in customer service, showcasing your friendly and approachable nature.
Highlight Relevant Experience: In your CV, emphasise any previous roles where you engaged with customers or worked in a fast-paced environment. Use specific examples to demonstrate your effective communication skills and ability to maintain high energy levels.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in customer care roles.
How to prepare for a job interview at McDonald's
✨Show Your Friendly Side
As a Customer Care Assistant, your ability to connect with customers is key. During the interview, demonstrate your friendliness and approachability. Smile often and engage with the interviewer as if they were a customer.
✨Highlight Your Communication Skills
Effective communication is essential for this role. Be prepared to discuss examples of how you've used attentive listening and clear verbal communication in past experiences. This will show that you can maintain positive interactions with customers.
✨Demonstrate Your Energy and Enthusiasm
Working in a fast-paced environment requires high energy levels. Convey your enthusiasm for the role by sharing experiences where you've thrived in busy situations. This will help the interviewer see that you can keep up with the demands of the job.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer situations. Think of scenarios where you made a customer feel valued or resolved an issue effectively. This will showcase your problem-solving skills and commitment to customer satisfaction.
