Crew Member

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. Olivia can answer questions, guide candidates through application steps, arrange interviews, and provide timely updates to help make the application process smoother and easier to navigate.

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

The interview is an absolutely vital part of our hiring process. Without it, we wouldn’t get a proper picture of what kind of person you are, and whether you’d be a great fit. The interview will normally involve a set of questions around values and attitudes and will allow the candidate to show why they are right for the job. We look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than qualifications.

Our employees tend to stay long term. There are opportunities to progress into roles with more responsibility. We have a track record of promoting from within and offer award-winning learning, nationally-recognised qualifications, comprehensive benefits, flexible working arrangements, and a well-proven career path.

You’ll be working in a fast-moving, high-energy environment. As a Crew Member, you’ll contribute to hot food preparation, serving at the till, and attending to customers in dining areas. You will consistently deliver high standards of quality, service, and cleanliness in the restaurant. You will provide friendly, fast, and accurate service, complete tasks in line with training and management direction, and follow all workplace safety, security, and food hygiene procedures. Treat all customers and colleagues with courtesy and respect as a supportive team member. Full-time roles are available and may include overnight shifts. A typical week includes a mix of shifts. Benefits package includes: holiday pay, service awards, meal allowance, employee discounts from top brands and more.

If you work overnights, between midnight and 5am, you’ll earn additional pay. All team members earn above the national minimum wage. We offer a range of benefits including holiday and sick pay and employee discounts at many retailers.

If you can’t attend any interview slots, you can ask Olivia to help rearrange a date that works for you.

McDonald’s has sustainability plans and pledges in place as part of our ongoing efforts. In 2021, we launched our net-zero restaurant. Pay frequency varies by franchise or company-owned locations, generally every 2 or 4 weeks for hourly staff or monthly for salaried employees.

Our restaurant hours vary by location; over half of our restaurants are open 24 hours. We schedule shifts to suit you while complying with working time legislation and business needs. You don’t need to worry about what to wear—uniforms are supplied.

McDonald’s values talent and supports progression within the company. Many leaders started in restaurants. There are no limits to how far you can progress.

How old do you need to be to work at McDonald’s? (Note: this document contains general information about the role and company culture; specific local requirements may apply.)