Crew Member

Job Overview

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

Work Eligibility

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You\’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Interview Process

The interview is an absolutely vital part of our hiring process. It will involve a set of questions around values and attitudes and will allow the interviewee to show why they\’re the right person for the job. For example, we might ask for an example of times you\’ve worked as part of a team and how you made a difference to that team.

Job Responsibilities

As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect, working as a supportive team member.

Qualities & Skills

• Can do attitude
• Confidence in yourself
• Team player
• Friendly, welcoming, courteous and helpful behaviour
• Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact
• Ability to maintain high energy levels while working efficiently and productively

Core Values

• Serve
• Inclusion
• Integrity
• Community
• Family

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• Premium shift pay (extra pay for working overnight shifts from midnight to 5am)
• Above the national minimum wage
• Holiday and sick pay
• Employee discounts at over 1,600 retailers

Pay & Hours

Payroll is typically every 2 to 4 weeks for hourly paid employees and monthly for employees on a dedicated salary. Shift types vary by location, but over half of our restaurants are open 24 hours a day. Shifts are scheduled to suit you while taking working time legislation and business needs into account. You will be supplied with a uniform.

Career Progression

Employees tend to stick around. Many managers and franchisees started as crew members. McDonald’s offers a clear career path with opportunities to progress into roles with more responsibility. Our brand values commitment to a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Recruitment & Application Support

Olivia is our friendly virtual assistant who can help streamline parts of the recruitment experience. She can answer common questions, guide candidates through application steps, arrange interviews, and provide timely updates. If you cannot make an interview slot, contact Olivia to rearrange.