Crew Member

Job Overview

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You\’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

As a Crew Member at McDonald’s, you will be part of a fast‑moving, high‑energy environment. You will deliver the highest standards of quality, service and cleanliness, provide friendly, fast and accurate service, and support the team in all areas of the restaurant.

Responsibilities

• Prepare food, serve on the till, and attend to customers in the dining areas.
• Consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
• Provide friendly, fast and accurate service.
• Complete tasks and activities in line with training, company guidelines and management direction.
• Follow all workplace safety, security and food hygiene procedures.
• Treat all customers and colleagues with courtesy and respect, working as a supportive team member.

Qualifications

• Confident and communicative with effective listening, face‑to‑face verbal communication and eye contact.
• Team player who can work well in a fast‑moving environment requiring high energy levels.
• Friendly, welcoming, courteous and helpful behaviour.
• Ability to maintain high energy levels while working efficiently and productively.
• Positive attitude, willingness to get stuck in and enthusiasm for providing excellent customer experience.

Benefits

• Holiday pay.
• Service awards.
• Meal allowance.
• Employee discounts from top high street and online brands.
• Premium shift pay for overnight hours (midnight to 5 am).
• Above the national minimum wage and a range of benefits including holiday and sick pay.

Work Hours & Shift Details

• Shifts vary depending on location; most restaurants are open 24 hours a day.
• Shifts are scheduled to suit you while respecting working time legislation and business needs.
• Typical pay intervals: every 2 or 4 weeks for hourly employees, monthly for salaried positions.

Interview Process

The interview is an absolutely vital part of our hiring process. It involves asking questions around values and attitudes, allowing you to demonstrate why you are the right person for the job. Example questions may cover teamwork and impact. We hire for qualities and potential, rather than qualifications.

If you are unable to make any of the interview slots offered to you, you can get back in touch with Olivia to rearrange.

Career Progression

Our employees tend to stay long term. 9 out of 10 restaurant managers, and 1 in 5 franchisees, started out as crew members. We offer award‑winning learning, nationally recognised qualifications, and a well‑proven career path.

Commitment to Inclusion

We live by core values: Serve, Inclusion, Integrity, Community and Family. We foster a safe, respectful and inclusive workplace, providing quality jobs and making opportunity open to all.