At a Glance
- Tasks: Lead transformative change initiatives and connect strategy to real-world adoption.
- Company: Join a purpose-driven brand shaping enterprise transformation at McDonald's.
- Benefits: Competitive salary, bonus, hybrid work, free parking, lunch, gym access, and development opportunities.
- Other info: Inclusive culture where your expertise is valued and you can leave a legacy.
- Why this job: Make a lasting impact on how change is delivered across a well-known brand.
- Qualifications: 8+ years in change management with strong leadership and communication skills.
The predicted salary is between 70000 - 90000 £ per year.
As Senior Manager, Change Management, you will play a defining role in ensuring enterprise transformation delivers real, lasting impact – not just activity. Acting as the market authority for change, you will connect enterprise ambition to real‑world adoption, ensuring change is paced, prioritised and delivered in a way that is grounded in operational reality. You will own the UK & Ireland market change plan and transformation narrative, working closely with senior leaders, programme teams and our restaurants to cut through complexity, reduce change noise and enable leaders to lead change well.
Responsibilities
- Owning the market transformation narrative, translating strategy into clear, compelling messaging that resonates across leaders, teams, franchisees and restaurants.
- Leading the end‑to‑end market change plan, sequencing and prioritising change to balance ambition with capacity and readiness.
- Defining and applying a tiered change approach, ensuring the right level of change and training support is applied where it matters most.
- Partnering with Internal Communications and Learning teams to deliver joined‑up change, communication and training plans.
- Advising and coaching programme and functional teams on change strategy, execution and measurement.
- Monitoring adoption, readiness and risk, providing clear insights and recommendations to senior governance forums.
- Leading and developing a small team, creating a positive, inclusive and high‑performance environment.
- Leaving behind a stronger, more confident organisation in how leaders and teams deliver and experience change.
Qualifications
- Confident, pragmatic change leader comfortable in complexity, able to influence at senior levels and keep change grounded.
- Significant experience (typically 8+ years) leading large‑scale change and transformation in complex, matrixed organisations.
- Strong grounding in change management methodologies (e.g., Prosci / ADKAR or equivalent) and ability to adapt enterprise approaches to local market context.
- Experience shaping and delivering change strategies, plans and adoption outcomes, balancing pace with organisational capacity.
- Proven ability to influence senior stakeholders and work effectively through indirect teams and partnerships.
- Excellent communication skills, with the ability to make complex change simple, clear and compelling for diverse audiences.
- A data‑informed mindset, using readiness, maturity and adoption insight to guide decisions.
- People leadership experience, with a focus on coaching, development and inclusive team environments.
- A pragmatic, outcomes‑focused approach, comfortable working through ambiguity and competing priorities.
- Strong alignment to McDonald’s values: Serve, Inclusion, Integrity, Community and Family.
We know no candidate meets every requirement. If you bring strong change leadership experience and a passion for making transformation land well, we’d love to hear from you.
Benefits
- A high‑impact leadership role shaping enterprise transformation across a well‑known, purpose‑led brand.
- Competitive salary plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access.
- Hybrid working, offering flexibility between office and home.
- Access to industry‑leading learning and development opportunities.
- A collaborative, inclusive culture where your expertise is valued and your voice is heard.
- The opportunity to leave a lasting legacy in how change is delivered across McDonald’s UK & Ireland.
We are an equal opportunity employer committed to diversity and inclusion.
Senior Manager, Change Management in City of Westminster employer: McDonald's
At McDonald's UK & Ireland, we pride ourselves on being an exceptional employer, offering a high-impact leadership role in change management that shapes enterprise transformation within a purpose-driven brand. Our collaborative and inclusive culture values your expertise, providing access to industry-leading learning and development opportunities, alongside a competitive salary and comprehensive benefits package. With hybrid working options and a commitment to diversity and inclusion, you will have the chance to leave a lasting legacy in how change is delivered across our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Change Management in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who are already in change management roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You want to share your experiences in leading change and how you’ve made an impact. Make it relatable and engaging – remember, they want to see the real you!
✨Tip Number 3
Showcase your adaptability! In change management, things can get complex. Be ready to discuss how you've navigated challenges and kept teams aligned. This will demonstrate your pragmatic approach to change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Manager, Change Management in City of Westminster
Some tips for your application 🫡
Know Your Audience:When crafting your application, keep in mind who will be reading it. Tailor your language and examples to resonate with the values and goals of StudySmarter. Show us how your experience aligns with our mission!
Be Clear and Concise:We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your key achievements and how they relate to the role of Senior Manager, Change Management.
Showcase Your Change Management Skills:Since this role is all about change management, don’t hold back on sharing your relevant experiences. Use specific examples that demonstrate your ability to lead transformation and connect strategy to real-world outcomes.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at McDonald's
✨Know Your Change Management Methodologies
Make sure you brush up on change management methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in your previous roles, especially in complex environments. This will show that you can adapt strategies to fit the local market context.
✨Craft Your Transformation Narrative
Prepare a compelling transformation narrative that aligns with the company's goals. Think about how you would translate strategy into clear messaging for diverse audiences. This is crucial as you'll need to resonate with senior leaders and teams alike.
✨Demonstrate Your People Leadership Skills
Be ready to share examples of how you've led and developed teams in the past. Highlight your coaching approach and how you've created inclusive environments. This will showcase your ability to foster a high-performance culture, which is key for this role.
✨Showcase Your Data-Driven Mindset
Prepare to discuss how you've used data to inform your change strategies. Talk about specific metrics you've monitored, such as adoption rates and readiness insights, and how these influenced your decisions. This will demonstrate your analytical skills and commitment to outcomes.
