At a Glance
- Tasks: Lead transformative change initiatives and connect strategy to real-world impact.
- Company: Join a purpose-driven brand with a collaborative and inclusive culture.
- Benefits: Competitive salary, bonuses, hybrid work, free parking, lunch, and gym access.
- Other info: Make a lasting impact on how change is delivered across McDonald's UK & Ireland.
- Why this job: Shape the future of change management in a well-known organisation.
- Qualifications: 8+ years in change leadership with strong communication and people skills.
The predicted salary is between 70000 - 90000 £ per year.
As Senior Manager, Change Management, you will play a defining role in ensuring enterprise transformation delivers real, lasting impact – not just activity. Acting as the market authority for change, you will connect enterprise ambition to real‑world adoption, ensuring change is paced, prioritised and delivered in a way that is grounded in operational reality. You will own the UK & Ireland market change plan and transformation narrative, working closely with senior leaders, programme teams and our restaurants to cut through complexity, reduce change noise and enable leaders to lead change well.
Responsibilities
- Owning the market transformation narrative, translating strategy into clear, compelling messaging that resonates across leaders, teams, franchisees and restaurants.
- Leading the end‑to‑end market change plan, sequencing and prioritising change to balance ambition with capacity and readiness.
- Defining and applying a tiered change approach, ensuring the right level of change and training support is applied where it matters most.
- Partnering with Internal Communications and Learning teams to deliver joined‑up change, communication and training plans.
- Advising and coaching programme and functional teams on change strategy, execution and measurement.
- Monitoring adoption, readiness and risk, providing clear insights and recommendations to senior governance forums.
- Leading and developing a small team, creating a positive, inclusive and high‑performance environment.
- Leaving behind a stronger, more confident organisation in how leaders and teams deliver and experience change.
Qualifications
- Confident, pragmatic change leader comfortable in complexity, able to influence at senior levels and keep change grounded.
- Significant experience (typically 8+ years) leading large‑scale change and transformation in complex, matrixed organisations.
- Strong grounding in change management methodologies (e.g., Prosci / ADKAR or equivalent) and ability to adapt enterprise approaches to local market context.
- Experience shaping and delivering change strategies, plans and adoption outcomes, balancing pace with organisational capacity.
- Proven ability to influence senior stakeholders and work effectively through indirect teams and partnerships.
- Excellent communication skills, with the ability to make complex change simple, clear and compelling for diverse audiences.
- A data‑informed mindset, using readiness, maturity and adoption insight to guide decisions.
- People leadership experience, with a focus on coaching, development and inclusive team environments.
- A pragmatic, outcomes‑focused approach, comfortable working through ambiguity and competing priorities.
- Strong alignment to McDonald’s values: Serve, Inclusion, Integrity, Community and Family.
We know no candidate meets every requirement. If you bring strong change leadership experience and a passion for making transformation land well, we’d love to hear from you.
Benefits
- A high‑impact leadership role shaping enterprise transformation across a well‑known, purpose‑led brand.
- Competitive salary plus a comprehensive benefits package including bonus, cash allowance, free parking, lunch and gym access.
- Hybrid working, offering flexibility between office and home.
- Access to industry‑leading learning and development opportunities.
- A collaborative, inclusive culture where your expertise is valued and your voice is heard.
- The opportunity to leave a lasting legacy in how change is delivered across McDonald’s UK & Ireland.
We are an equal opportunity employer committed to diversity and inclusion.
Senior Change Leader – Transformation (Hybrid UK&I) in City of Westminster employer: McDonald's
At McDonald's UK & Ireland, we pride ourselves on being an exceptional employer, offering a high-impact leadership role in transformation that shapes the future of our well-known, purpose-led brand. Our collaborative and inclusive culture values your expertise, providing access to industry-leading learning and development opportunities, alongside a competitive salary and comprehensive benefits package. With hybrid working options and a commitment to diversity and inclusion, you will have the chance to leave a lasting legacy in how change is delivered across our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Change Leader – Transformation (Hybrid UK&I) in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. Attend events, webinars, or even casual meet-ups to expand your circle. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. Think about your past experiences and how they relate to the change management role. We want you to be able to clearly articulate how you've led transformations and influenced stakeholders in a way that resonates with the interviewers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, including those exciting change leadership positions. Let’s get you on board!
We think you need these skills to ace Senior Change Leader – Transformation (Hybrid UK&I) in City of Westminster
Some tips for your application 🫡
Know Your Audience:When crafting your application, keep in mind who will be reading it. Tailor your language and examples to resonate with the values and goals of the role. Show us how your experience aligns with our mission to deliver impactful change.
Be Clear and Compelling:We want to see your ability to simplify complex ideas. Use straightforward language to explain your past experiences and achievements. Make sure your narrative is engaging and highlights how you can contribute to our transformation journey.
Showcase Your Change Leadership Skills:Highlight your experience in leading large-scale change initiatives. We’re looking for specific examples that demonstrate your ability to influence stakeholders and manage change effectively. Don’t shy away from sharing challenges you’ve overcome!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at McDonald's
✨Know Your Change Management Methodologies
Brush up on change management methodologies like Prosci or ADKAR. Be ready to discuss how you've applied these frameworks in past roles, especially in complex environments. This shows you’re not just familiar with theory but can also adapt it to real-world scenarios.
✨Craft Your Transformation Narrative
Prepare a compelling transformation narrative that aligns with the company's goals. Think about how you would translate strategy into clear messaging for diverse audiences. This will demonstrate your ability to connect enterprise ambition with operational reality.
✨Showcase Your People Leadership Skills
Be ready to share examples of how you've led and developed teams in previous roles. Highlight your coaching approach and how you foster an inclusive environment. This is crucial as the role involves leading a small team and creating a positive culture.
✨Prepare for Stakeholder Engagement
Think about your experiences influencing senior stakeholders and working through indirect teams. Prepare specific examples that showcase your ability to navigate complexity and drive change while balancing ambition with capacity. This will highlight your pragmatic approach to change leadership.
