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- Tasks: Lead the guest experience and ensure everyone is having a great time.
- Company: Join the iconic McDonald's team with a focus on inclusivity.
- Benefits: Earn competitive pay, enjoy free meals, and access tuition reimbursement.
- Why this job: Make a real difference in guests' experiences while working in a fun environment.
- Qualifications: A friendly attitude, passion for service, and strong communication skills.
- Other info: Flexible scheduling and opportunities for growth in a supportive team.
The predicted salary is between 12 - 15 £ per hour.
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
PERKS & BENEFITS:
- Competitive pay between $15.25 per hour - $17.33 per hour
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
This role is vital to the guest experience because you’ll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To be successful in this position, you’ll need:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Equal Employment Opportunity and Our Value of Inclusion
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Guest Experience Lead in Brighton employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show your passion for service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a fantastic guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily track your application status and find more opportunities that suit you.
We think you need these skills to ace Guest Experience Lead in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for guest experience and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Guest Experience Lead role. Mention specific experiences where you've made a positive impact on customers or worked well in a team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McDonald's
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Guest Experience Lead entails. Familiarise yourself with the responsibilities like checking in with guests and resolving concerns. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about guest interaction, be prepared to share examples of how you've successfully handled customer concerns in the past. Highlight your humble and hospitable demeanour, as well as your passion for helping others.
✨Teamwork Makes the Dream Work
Emphasise your ability to work well in a team. McDonald's values collaboration, so be ready to discuss how you've contributed to a positive team environment in previous roles. Mention any experiences where teamwork led to improved guest satisfaction.
✨Be Ready to Discuss Growth
Express your desire to learn and grow within the company. Talk about any relevant training or advancement opportunities you're interested in. This shows that you're not just looking for a job, but a career path with McDonald's.
