Crew Member in Bournemouth

About the role

McDonald’s UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you’ll become part of a team that works together to provide the best customer experience. As a Crew Member, you will make that happen daily — whether you’re preparing food, serving on the till or looking after our customers’ needs in the dining areas.

Responsibilities

• Deliver the highest standards of quality, service and cleanliness in the restaurant.
• Provide friendly, fast and accurate service.
• Complete tasks and activities in line with training, company guidelines and management direction.
• Follow all workplace safety, security and food hygiene procedures.
• Treat all customers and colleagues with courtesy and respect.

Qualifications & Skills

• Friendly, welcoming, courteous and helpful behaviour.
• Effective communication skills including attentive listening, face‑to‑face verbal communication and eye contact.
• Ability to maintain high energy levels while working efficiently and productively.
• Enthusiastic, energetic, smile‑loving attitude with the capacity to connect with customers and make them feel valued.

Benefits

• Holiday pay, Service Awards, Meal allowance, Employee discounts from top high‑street and online brands.
• Flexible Working – Work hours that fit around you and life’s surprises.
• Wellness – Employee Assistance Programme, Emotional Health Support, Health Insurance and Physical Health Support.
• Discounts – Travel, Groceries & Food, Gym Memberships, Books & Entertainment, Fashion, Utilities, Health & Beauty.
• Perks – Meals at Work, Premium Shift pay for night hours.
• Employee of the month recognition, Recognition as Value Heroes, Length‑of‑service rewards, Bonus potential, and financial support guidance.