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For Companies At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join McDonald's, a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks!
- Why this job: Work in a vibrant environment where your smile makes a difference and teamwork thrives.
- Qualifications: No specific experience needed, just bring your positive attitude and communication skills.
- Other info: Full-time role with flexible availability required; perfect for students looking for a dynamic job.
The predicted salary is between 24000 - 36000 £ per year.
Overview
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
BLAYDON - Customer Care - Full Time - Full Availability employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BLAYDON - Customer Care - Full Time - Full Availability
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company's culture.
✨Tip Number 2
Practice your customer interaction skills by engaging with friends or family in role-play scenarios. Focus on being friendly, courteous, and helpful, as these traits are essential for a Customer Care Assistant.
✨Tip Number 3
Research common customer service scenarios that might occur in a fast-paced environment like McDonald's. Being prepared with responses and solutions will show your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of McDonald's to gain insights into the work culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
We think you need these skills to ace BLAYDON - Customer Care - Full Time - Full Availability
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Care Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific values of McDonald's, such as community and inclusion, and explain how you embody these in your work.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences where you demonstrated effective communication and teamwork. Use specific examples to showcase your ability to create a welcoming atmosphere.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and make them feel valued, as this is crucial for a Customer Care Assistant.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, it's important to show that you can work well as part of a team. Share experiences where you've collaborated effectively with others to achieve a common goal.
✨Practice Effective Communication
Effective communication is key in this role. Be ready to demonstrate your listening skills and how you engage with customers. Practising eye contact and clear verbal communication will help you stand out during the interview.
