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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a fast-paced environment.
- Company: Join the iconic McDonald's brand known for its commitment to values and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Be part of a supportive team that values your contributions and fosters growth.
- Qualifications: Managerial experience and strong communication skills are essential.
- Other info: Work in a vibrant atmosphere with opportunities for career advancement.
The predicted salary is between 20000 - 28000 £ per year.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team that works together to provide the best customer experience.
If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Trainee Shift Manager- Location Tonbridge (Manager experience required) employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Shift Manager- Location Tonbridge (Manager experience required)
✨Tip Number 1
Get to know the McDonald's brand inside out! Familiarise yourself with their core values like Serve, Inclusion, and Community. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since effective communication is key in this role, try role-playing with a friend or family member. This will help you feel more confident when interacting with customers and colleagues during the interview.
✨Tip Number 3
Show off your energy and enthusiasm! McDonald's thrives on a high-energy environment, so be sure to convey your passion for customer service and teamwork during your interview. A genuine smile goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the McDonald's family. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Shift Manager- Location Tonbridge (Manager experience required)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to the fantastic customer experience we pride ourselves on.
Highlight Relevant Experience: Make sure to showcase any previous managerial experience you have. We’re looking for someone who can lead a team effectively, so share examples of how you've done this in the past and how it aligns with our core values.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. A friendly and approachable tone can go a long way in making your application stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people and shows us that you’re serious about joining our McDonald's family!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company's culture.
✨Showcase Your Team Spirit
Since teamwork is crucial in a fast-paced environment like McDonald's, be prepared to discuss your previous managerial experiences where you successfully led a team. Highlight specific instances where you motivated your team or resolved conflicts, as this will illustrate your leadership skills.
✨Demonstrate Customer Focus
McDonald's places a strong emphasis on customer experience. Be ready to share stories about how you've gone above and beyond to ensure customer satisfaction in your previous roles. This could include handling complaints or creating a welcoming atmosphere for customers.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Practice responding to questions like 'How would you handle a busy shift?' or 'What would you do if a team member wasn't following safety procedures?' This will help you think on your feet and show your problem-solving abilities.
