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- Tasks: Lead a dynamic team, ensuring top-notch service and smooth operations.
- Company: Join the iconic McDonald's brand with a commitment to values and community.
- Benefits: Enjoy competitive pay, holiday perks, discounts, and a pension scheme.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing teams in retail or hospitality is a plus.
- Other info: Flexible shifts with extra pay for late-night hours and great career growth opportunities.
McDonald\’s are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.
You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer-focused environment. Additionally, this role is restaurant-based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:
- Display Leadership and role model customer-focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem-solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
Position Attributes:
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Any hours worked between 12am-6am you will receive an extra £2ph on top of the rate advertised.
Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more…
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Trainee Shift Manager - Livingston Drive Thru, £13.37ph employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Shift Manager - Livingston Drive Thru, £13.37ph
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving, inclusion, and community. Show us that you understand these values by sharing examples from your past experiences where you've demonstrated similar behaviours.
✨Tip Number 2
Practice your leadership skills! As a Trainee Shift Manager, you'll be guiding a team of over 100 people. Think of situations where you've led a group or solved problems effectively, and be ready to discuss them in your interview.
✨Tip Number 3
Be prepared for changeable shifts! Since this role involves working various hours, show us that you're flexible and can adapt to different situations. Maybe share a time when you had to adjust your plans on the fly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining the McDonald's family. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Shift Manager - Livingston Drive Thru, £13.37ph
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering great customer experiences and leading a team. Share any relevant experiences that highlight your passion for hospitality and teamwork.
Tailor Your CV: Make sure your CV is tailored to the Trainee Shift Manager position. Highlight your leadership skills and any experience in managing teams or working in fast-paced environments. We love seeing how your background aligns with our core values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for at McDonald's.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how you embody these values in your previous roles, especially in customer service or team management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you coached team members or solved operational problems, as this will demonstrate your capability as a Shift Manager.
✨Understand the Role
Research the responsibilities of a Shift Manager at McDonald's. Be prepared to talk about how you would handle shift work, manage a large team, and ensure high standards of customer service and productivity.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of examples where you had to make quick decisions or adapt to changing customer needs, as this is crucial for the role.
