At a Glance
- Tasks: Lead and inspire teams in a fast-paced restaurant environment.
- Company: Join McDonald's, the world's largest family restaurant chain serving millions daily.
- Benefits: Enjoy holiday pay, private healthcare, meal allowances, and exclusive employee discounts.
- Why this job: Kickstart your management career with hands-on training and a supportive team culture.
- Qualifications: Open to ambitious leaders with team experience; graduates welcome!
- Other info: This is an accelerated programme leading to various management roles.
The predicted salary is between 8000 - 12000 £ per month.
McDonald\’s is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day; in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. We\’re a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy.
The Trainee Business Manager is the first step on the journey to leading and inspiring teams, within one of our £multi-million restaurants. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.
The Role
This accelerated training programme is the first step on the journey to leading and inspiring teams, within one of our restaurants. When you move through the initial training stage, you will be promoted to a 2nd Assistant Manager, and become an even bigger part of the core restaurant management support system. From there, your journey could take you to 1st Assistant, Business Manager and beyond!
Over the course of nine months you’ll learn how our values shape our business from the ground up. The hands on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts.
We want our customers and our people to feel valued and appreciated at all times, and you will help us achieve that as you gain momentum, and take responsibility, of shifts and our key systems and processes. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!
What will be expected of me when I have completed my initial training?
• Role model customer focused behaviours
• Act with integrity, honesty, and in line with our McDonald’s values
• Display leadership by coaching the team and providing them feedback and development opportunities
• Lead the team to have a shared understanding and vision of an exceptional customer experience
• Work with the wider management team to implement strategies to improve the business on sales and profitability
• Analise trends inside and outside of the restaurants that can impact the business
What Team will I be a part of?
You’ll work together with our crew, crew trainers, customer care teams and managers of all levels who will support you on your intensive learning journey.
What background do I need to have?
• This fast-paced programme is open to people with experience of leading teams, both in and out of the sector, and graduates.
• You are someone who inspires and motivates others with your ambition and hands on approach to learning. Someone who will use their energy and determination to succeed together as a team!
• Throughout your journey, we will give you the training, knowledge and tools to further develop your skills to make you feel truly confident. You will be learning a lot and you’ll be required to apply what you have learnt to lead by example and be effective in leading our teams.
• Every day in McDonald’s is different and to complete the training period, you will need determination and to give maximum effort across every task. Our teams are well adapted to our ever changing business and customer needs, being open to change is a value that will help you to lead them through any challenge you face as a team.
Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more…
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Trainee Business Manager - Berkshire employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Business Manager - Berkshire
✨Tip Number 1
Familiarise yourself with McDonald's values and culture. Understanding their commitment to inclusivity and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills through examples from your past experiences. Whether in a work setting or extracurricular activities, highlight how you've inspired and motivated teams to achieve goals.
✨Tip Number 3
Prepare to discuss how you would handle challenges in a fast-paced environment. Think of specific scenarios where you successfully adapted to change or resolved conflicts within a team.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights from their experiences can provide you with valuable information about the role and the company culture, which you can use to your advantage.
We think you need these skills to ace Trainee Business Manager - Berkshire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what McDonald's is looking for in a Trainee Business Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your leadership experience and any relevant skills. Use specific examples that demonstrate your ability to inspire and motivate teams, as well as your customer-focused approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and aligns with McDonald's values. Mention how your background and experiences make you a great fit for their team and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at McDonald's United Kingdom
✨Understand McDonald's Values
Before your interview, take some time to familiarise yourself with McDonald's core values. They focus on integrity, customer service, and teamwork. Be prepared to discuss how you embody these values in your previous experiences.
✨Showcase Leadership Experience
As a Trainee Business Manager, you'll need to demonstrate your ability to lead and inspire teams. Think of specific examples from your past where you've successfully led a team or project, and be ready to share these stories during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer service situations. Practice responding to questions like 'How would you handle a dissatisfied customer?' to show your readiness for real-life challenges.
✨Express Your Passion for the Role
Let your enthusiasm for the role shine through. Talk about why you're excited about the opportunity to work at McDonald's and how you plan to contribute to creating exceptional customer experiences. Your passion can set you apart from other candidates.