At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and operational excellence.
- Company: Join the iconic McDonald's brand, known for its commitment to values and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and a pension scheme.
- Other info: Flexible shifts, including weekends, with opportunities for growth and development.
- Why this job: Be part of a vibrant team, making a real impact in a fast-paced environment.
- Qualifications: Experience in managing teams in retail or hospitality is essential.
The predicted salary is between 31500 - 38500 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements- Display Leadership and role model customer-focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits- Holiday pay
- Service Awards
- Enrolment in Pension scheme
- Meal allowance
- Employee discounts from top high street and online brands
- and much more
Pont Abraham Shift Leader in Swansea employer: McDonald's United Kingdom
At McDonald's United Kingdom, we pride ourselves on being an excellent employer, especially in our Andover location. With flexible hours, a supportive work culture, and a comprehensive benefits package that includes fortnightly pay, discounts, and free meals during shifts, we are dedicated to fostering employee growth and creating a welcoming environment for both staff and customers.
