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For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service and maintain restaurant cleanliness.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy flexible hours, free meals, employee discounts, and career progression opportunities.
- Why this job: Experience a dynamic work environment with diverse roles and a supportive team culture.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Guaranteed hours contracts available, plus access to mental health support and training programmes.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Sutton Oldfields Road – Crew Member – Full Time/Fully Flex
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
Position Description:
Are you looking for a challenging job with plenty of career development opportunities? Here, at McDonald\’s, we offer a role in which you will work within a team to continually provide the quickest and highest quality experience for our customers! What you may not have seen, if you have visited any of our restaurants before, is the variety and scope of the roles we offer. Having a selection of different stations means we can tailor your experience at McDonald’s to what suits your personality and characteristics. We are adaptable and understanding to each of our employees needs and will take this into consideration when positioning you. The variety also means no two days are the same, one day you may be working on the till area, other days on the beverage cell, the fry station or in the kitchen.
We have openings in our franchise branch, operated by a local business person trading under the McDonald’s name. What does this mean for you? One of the many perks is a tighter working community! Refer to additional information for more details.
Some of the benefits of working with us are: a free meal every shift you work, fortnightly pay, progression opportunities; world class training; pension and private health care after 3 year’s service; guaranteed hours contracts of 4, 8 & 16 hours, meaning your hours are guaranteed to you each week.
Position Requirements:
Quite simply, you\’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with both internal and external customers, creating positive experiences. Having the ability to be productive and thrive under pressurised conditions is key.
Position Attributes:
- Naturally friendly, courteous, accommodating behaviours and the ability to use initiative in testing situations.
- Effective communication skills such as active listening, face-to-face verbal communication and eye contact are a must.
- We place lots of emphasis on understanding the importance of maintaining high standards of quality, service and cleanliness.
- Maintaining positivity and high energy levels whilst working both efficiently and productively is essential.
- We also have high expectations on smart and clean appearances.
There are different types of McDonald\’s Apprenticeships available, please feel free to ask in your interview.
Flexible Working
Work hours that fit around you and life’s surprises.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
discounts
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
skills
Gain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.
discounts
Groceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
discounts
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
MEET THE McD\’s TEAM
MEET THE McD\’s TEAM
Crew Member
\”There’s always support as you’re doing the role.\”
Transcript
Shift Leader
\”You have the opportunity to develop and progress, McDonald’s has such a great training programme and has supported me to become a Shift Leader.\”
Transcript
Customer Experience Leader
\”McDonald’s help me do the job I do by letting me be myself.\”
Transcript MEET THE McD\’s TEAM
Oldfields Road Dt
47/51 Oldfields Road
Sutton
United Kingdom
SM1 2NB
Sutton Oldfields Road – Crew Member – Full Time/Fully Flex
#J-18808-Ljbffr
Sutton Oldfields Road - Crew Member - Full Time/Fully Flex employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sutton Oldfields Road - Crew Member - Full Time/Fully Flex
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or online, demonstrate how you embody these values, as they are central to the company culture.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's in previous jobs or volunteer work, highlight moments where you thrived under pressure and maintained high energy levels.
✨Tip Number 3
Practice effective communication skills before your interview. Engage in conversations with friends or family, focusing on active listening and maintaining eye contact, as these skills are crucial for connecting with customers and team members.
✨Tip Number 4
Visit a local McDonald's restaurant to observe the crew in action. Take note of their interactions with customers and how they maintain cleanliness and service standards. This will give you valuable insights to discuss during your application process.
We think you need these skills to ace Sutton Oldfields Road - Crew Member - Full Time/Fully Flex
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being a Crew Member at McDonald's entails. Familiarise yourself with the responsibilities and expectations outlined in the job description, such as providing excellent customer service and maintaining cleanliness.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise your ability to work in a fast-paced environment, your communication skills, and any previous customer service experience you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific values of McDonald's that resonate with you, such as community and inclusion, and explain how you embody these values in your work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Crew Member.
How to prepare for a job interview at McDonald's United Kingdom
✨Show Your Enthusiasm
McDonald's values a genuine smile and enthusiasm. Make sure to express your excitement about the role and the opportunity to work in a fast-paced environment. A positive attitude can go a long way in making a great impression.
✨Demonstrate Team Spirit
As a Crew Member, teamwork is essential. Be prepared to share examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a friendly atmosphere.
✨Communicate Effectively
Effective communication is key in this role. Practice active listening and ensure you maintain eye contact during the interview. Show that you can engage with both customers and team members in a courteous manner.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or working under pressure. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm in challenging situations.
