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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join a globally recognised brand with over 50 years of commitment to community and values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Make a real difference in customers' experiences while working in a fun, fast-paced environment.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Flexible hours available, including weekends, with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
This position requires you to be available to work until midnight in the restaurant.
Full Time Customer Care Assistant 7am-12am availability Inc Weekends - Sudbury employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Care Assistant 7am-12am availability Inc Weekends - Sudbury
✨Tip Number 1
Get to know the company! Before your interview, take some time to learn about McDonald's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer interaction skills! Since you'll be the face of the restaurant, think about how you can make customers feel welcome. Role-play with a friend or family member to get comfortable with greeting and engaging with people.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. McDonald's values collaboration, so highlighting your ability to work with others will definitely give you an edge.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll find all the latest job openings there!
We think you need these skills to ace Full Time Customer Care Assistant 7am-12am availability Inc Weekends - Sudbury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, as a Customer Care Assistant, you'll be the face of our restaurant!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love seeing how you've made customers feel valued in the past, so share those stories that showcase your skills in communication and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences or how they resonate with your personal beliefs. This will show that you align with the company's culture.
✨Showcase Your Customer Service Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples of how you've provided excellent customer service in the past. Whether it’s making someone feel welcome or resolving a complaint, having specific stories ready will help you stand out.
✨Practice Effective Communication
Effective communication is key for this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable, just like you would with customers.
✨Demonstrate Your Team Spirit
McDonald's thrives on teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations or how you've contributed to a positive team environment in the past. This will highlight your ability to fit into their high-energy atmosphere.
