Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a dynamic team while ensuring top-notch customer service.
- Company: Join the iconic McDonald's brand with a commitment to values like inclusion and community.
- Benefits: Enjoy competitive pay, holiday perks, employee discounts, and a pension scheme.
- Why this job: Kickstart your career with hands-on training and real leadership experience in a fast-paced environment.
- Qualifications: Experience in managing teams in retail or hospitality is a plus.
- Other info: Structured development programme with opportunities for further qualifications and career growth.
The predicted salary is between 12 - 16 £ per hour.
To meet the criteria for this role, you will be required to be available to work within weekdays and weekends, working shifts across evenings, late nights and overnights. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
On the Shift Leader Development programme you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.
You will be working within a multi-million pound restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working able shift patterns including working weekends and bank holidays.
Position Requirements- Display leadership and role model customer focused behaviours to delight our customers.
- Delivery of personalised service and connect with our customers.
- Lead by example.
- Adapt to customer needs through your team.
- Answer customer queries, keeping up to date with knowledge on our food and promotions.
- Use of initiative, confidence and problem solving when interacting with colleagues and customers.
- Treat all colleagues and customers with courtesy and respect.
This is a training position designed to develop you into a Shift Manager through a structured six-month development programme. You will receive hands-on training alongside experienced managers, supported by in-store learning, external training days, formal courses, and regular check-ins with the senior management team.
At McDonald’s, we take pride in investing in our people. As an employee, you will also have the opportunity to further develop your skills through our apprenticeship programmes, including the Level 3 Hospitality Supervisor Apprenticeship and the Level 4 Hospitality Manager Apprenticeship.
The starting hourly rateOnce fully trained and qualified your hourly rate of pay will increase to £14. Hours worked between 12am-6am receive an additional £2 per hour.
Position AttributesYou will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits package includes- Holiday pay
- Service Awards
- Enrolment in Pension scheme
- Meal allowance
- Employee discounts from top high street and online brands and much more...
Shift Leader Development Programme Position - Sleaford employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader Development Programme Position - Sleaford
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving, inclusion, and community. When you’re chatting with them, show that you resonate with these values and can bring them to life in your role.
✨Tip Number 2
Be ready to showcase your leadership skills! Think of examples from your past where you've led a team or solved problems on the spot. This will help you stand out as someone who can handle the fast-paced environment.
✨Tip Number 3
Don’t shy away from asking questions during your interview! It shows you're genuinely interested in the role and want to understand how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making it easy for you to join our team, so take advantage of that and get your application in today!
We think you need these skills to ace Shift Leader Development Programme Position - Sleaford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams or projects in the past, so share specific examples that demonstrate your ability to lead and inspire others.
Be Customer-Focused: Since this role is all about delivering outstanding customer experiences, make sure to include any relevant customer service experience. We love to see how you've gone above and beyond to delight customers, so don’t hold back on those stories!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing, like 'team management' and 'problem-solving', to show us you understand what we're looking for. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining our team at McDonald's!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During the interview, weave these values into your responses to show that you align with their culture and can embody these principles as a Shift Leader.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others, resolved conflicts, and ensured customer satisfaction. This will showcase your ability to lead by example in a fast-paced environment.
✨Understand Shift Work Dynamics
Since this role involves working various shifts, be ready to discuss your flexibility and experience with shift work. Share how you manage your time and maintain productivity during late nights or weekends, which will reassure them of your commitment to the role.
✨Engage with Customer Focus
Prepare to talk about how you’ve previously handled customer queries and provided personalised service. Use specific examples to illustrate your problem-solving skills and ability to adapt to customer needs, as this is crucial for a Shift Leader at McDonald's.
