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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Great opportunity for teamwork and personal growth in a fast-paced setting.
The predicted salary is between 10 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will deal with customers and ensure everything runs smoothly in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will be working in a fast-moving, high-energy environment and we are looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Customer Care, Skelmersdale Part Time Hours employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care, Skelmersdale Part Time Hours
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show that you resonate with these by sharing your own experiences in customer service during interviews. We want to see your genuine smile and how you connect with others!
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, it's crucial to demonstrate effective listening and engaging conversation. We suggest role-playing with a friend to nail those face-to-face interactions before your interview.
✨Tip Number 3
Show off your teamwork spirit! McDonald's thrives on collaboration, so think of examples where you've worked well in a team. We love to hear about how you contribute to a positive atmosphere and help others succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the McDonald's family. Let’s get you that job!
We think you need these skills to ace Customer Care, Skelmersdale Part Time Hours
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, as a Customer Care Assistant, you'll be the face of our restaurant!
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or teamwork. We love seeing how you've made customers feel valued in the past, so share those stories that showcase your skills and commitment to great service.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Use simple language and avoid jargon. This will help us understand your message quickly and easily, making it easier for us to see why you'd be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values, which can help you tailor your application even more.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Be ready to discuss your previous customer service experiences. Prepare specific scenarios where you made customers feel valued or resolved issues effectively, highlighting your friendly and helpful nature.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as warm and engaging.
✨Demonstrate High Energy Levels
McDonald's operates in a fast-paced environment, so it's important to convey your ability to maintain high energy levels. Share examples of how you've thrived in busy situations and how you keep yourself motivated while working efficiently.
