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- Tasks: Lead a dynamic team, ensuring top-notch service and smooth operations.
- Company: Join the iconic McDonald's brand with a commitment to values and community.
- Benefits: Enjoy holiday pay, discounts, pension scheme, and meal allowances.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing teams in retail or hospitality is essential.
- Other info: Flexible shifts with opportunities for growth in a vibrant workplace.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.
You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements- Display Leadership and role model customer focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
BenefitsBenefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...
Pont Abraham Shift Leader employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pont Abraham Shift Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can align with them. Show us that you’re not just looking for a job, but that you genuinely want to be part of the team.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or solved a problem. We want to see that you can inspire others!
✨Tip Number 3
Be ready to talk about customer service! McDonald's is all about delighting customers, so prepare to share how you've gone above and beyond in previous roles. We love hearing about your personal touch in making someone's day better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining the McDonald's family. Don’t miss out on this opportunity!
We think you need these skills to ace Pont Abraham Shift Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams and solved problems in previous roles, especially in customer-focused environments.
Be Customer-Centric: Remember to emphasise your commitment to customer service. Share examples of how you've delighted customers in the past and how you plan to continue doing so as a Shift Leader with us at McDonald's.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and requirements mentioned in the job description. We love seeing candidates who align with our core values.
Apply Through Our Website: Make sure to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how these values resonate with your own experiences and be ready to share examples of how you've embodied them in previous roles.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples of how you've successfully managed teams, resolved conflicts, or improved customer service in past positions. This will show that you can lead by example and adapt to various situations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you had to make quick decisions or reallocate resources effectively. Practising these responses will help you feel more confident during the interview.
✨Emphasise Customer Focus
McDonald's places a high value on customer experience. Be prepared to discuss how you’ve gone above and beyond to delight customers in your previous roles. Highlight any initiatives you’ve taken to improve service or connect with customers personally.
