Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks.
- Why this job: Make a real difference in customer experiences while working in a fun, energetic environment.
- Qualifications: Must be friendly, communicative, and able to maintain high energy levels.
- Other info: Great opportunity for teamwork and personal growth in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will be working in a fast-moving, high-energy environment and we are looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Customer Care - Dunkeld Road Perth - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Dunkeld Road Perth - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out McDonald's values and think about how you can embody them. Show us that you’re not just looking for a job, but that you genuinely want to be part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the restaurant, we want to see you shine in person. Try role-playing with a friend or family member to get comfortable with customer interactions.
✨Tip Number 3
Bring your energy! McDonald's is all about a fast-paced environment, so make sure you show us your enthusiasm during the interview. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Customer Care - Dunkeld Road Perth - Full Time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your writing goes a long way.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. Even if it’s just helping out at events or volunteering, we want to know how you've made people feel valued in the past. It shows us you understand the importance of customer care!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. This will help us see your skills and enthusiasm without getting lost in too many words.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your responses and share personal experiences that align with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers, make them feel valued, and handle specific needs effectively.
✨Practice Effective Communication
Effective communication is key for this role. During the interview, focus on maintaining eye contact, listening attentively, and responding clearly. You might even want to practice with a friend to ensure you come across as friendly and approachable.
✨Demonstrate High Energy Levels
Working in a fast-paced environment requires high energy and productivity. Be prepared to discuss how you manage your energy levels during busy shifts and share any strategies you use to stay motivated and efficient while working as part of a team.
