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For Companies At a Glance
- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun, fast-paced environment.
- Qualifications: Must be friendly, team-oriented, and have great communication skills.
- Other info: Perfect opportunity for high school and college students looking for flexible part-time work.
Overview
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
- As a Customer Care Assistant, be the face of your restaurant. You will deal with customers and make sure everything runs as it should in the customer areas.
- Make children feel welcome, hand out balloons, organise special events, look after customers\\\’ specific needs, and help maintain high standards of cleanliness in the dining area and toilets.
- Create a warm and welcoming atmosphere and establish and maintain positive communication with customers at all times.
- Keep the manager informed about customer satisfaction.
- Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.
Qualifications / Skills
- Friendly, welcoming, courteous and helpful behaviour.
- Ability to work well as part of a team.
- Effective communication skills including attentive listening, face-to-face verbal communication and eye contact.
- Ability to maintain high energy levels whilst working efficiently and productively.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
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Part Time Customer Care- Newbridge, Edinburgh employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Care- Newbridge, Edinburgh
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us that you understand and align with these values during your interactions. A little research goes a long way!
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effectively. Try role-playing scenarios with friends or family to boost your confidence and ensure you're ready to engage warmly.
✨Tip Number 3
Be prepared for a fast-paced environment! Think about examples from your past experiences where you've thrived under pressure. Share these stories when you meet us, as they’ll show how you can keep up with the energy at McDonald's.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your friendly and helpful nature in your application, as we’re looking for team players who can create a welcoming atmosphere for our customers.
We think you need these skills to ace Part Time Customer Care- Newbridge, Edinburgh
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your writing goes a long way.
Tailor Your Application: Make sure to tailor your application to the role of Customer Care Assistant. Highlight any relevant experience or skills that match the job description, like your ability to work in a team or your effective communication skills. This shows us that you understand what we're looking for!
Keep It Clear and Concise: We appreciate clarity, so keep your application clear and to the point. Use simple language and avoid jargon. Make it easy for us to see why you’d be a great fit for our team without having to sift through loads of text.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward, so go ahead and get that application in!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that align with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss your past experiences in customer service. Highlight situations where you went above and beyond to make customers feel welcome and valued, as this will show your potential employer that you understand the importance of customer satisfaction.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on maintaining eye contact, using a friendly tone, and actively listening to the interviewer. You might even want to practice common interview questions with a friend to ensure you convey your thoughts clearly and confidently.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to discuss how you've successfully worked as part of a team in the past. Share examples of how you contributed to a positive team environment and how you handled any challenges that arose. This will show that you're not just a great individual worker but also a team player.
