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- Tasks: Deliver top-notch customer service and maintain a clean, friendly environment.
- Company: Join the iconic McDonald's team, known for its core values and inclusivity.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from popular brands.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers.
- Qualifications: Must be friendly, energetic, and able to work flexible shifts.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 10 - 13 £ per hour.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
As a Customer Care crew member, you will ensure cleanliness of the dining area including bins and toilet areas along with tasks assigned by management. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Part-time Customer Care employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Customer Care
✨Tip Number 1
Get to know the brand! McDonald's is all about its core values like Serve, Inclusion, and Community. When you walk into that interview, show us how you embody these values in your everyday life.
✨Tip Number 2
Be ready to chat! We love a good conversation, so practice your communication skills. Think about how you can connect with customers and make them feel valued – that's what we're all about!
✨Tip Number 3
Show off your energy! Working at McDonald's means being on your feet and keeping up the pace. Bring that enthusiasm to your interview and let us see your genuine smile – it goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your availability for those shifts across weekdays and weekends, as we need team members who can jump in whenever needed.
We think you need these skills to ace Part-time Customer Care
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since we need someone who can work weekdays and weekends across various shifts, let us know when you're free to help out!
Emphasise Teamwork: We love a good team player! In your application, mention any experiences where you’ve worked as part of a team. It shows us you understand the importance of collaboration in delivering great customer service.
Be Personable: Since this role is all about connecting with customers, don’t be shy about showcasing your friendly personality. Use a warm tone in your application to reflect how you’d interact with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these values will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Show Your Energy
Since this role requires high energy levels, be sure to convey your enthusiasm during the interview. Practice speaking with a smile and maintaining an upbeat tone. This will demonstrate that you can bring the same positive energy to the restaurant environment.
✨Highlight Teamwork Skills
McDonald's places a strong emphasis on teamwork. Prepare examples from your past experiences where you've successfully worked as part of a team. This could be in school projects, previous jobs, or even volunteer work. Make it clear that you value collaboration and can support your colleagues.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, focus on making eye contact, listening attentively, and responding clearly. You might even want to practice common interview questions with a friend to ensure you can express yourself confidently and courteously.
