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- Tasks: Deliver top-notch customer service and maintain a clean, friendly environment.
- Company: Join the iconic McDonald's team, known for its core values and inclusivity.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from popular brands.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers.
- Qualifications: Must be friendly, energetic, and able to work flexible shifts.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 18000 - 30000 £ per year.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings.
Shifts for this role can start as early as 7:00am, and you should be available to work at least two days per week across Friday, Saturday, and Sunday, with flexibility to also work on weekdays. Please only apply if you can meet this criteria.
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
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Orpington High Street - Customer Care - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Orpington High Street - Customer Care - Full Time
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us you understand that. When you chat with us, mention how you can contribute to a friendly and respectful workplace.
✨Tip Number 2
Be ready to showcase your energy and enthusiasm! We want to see that genuine smile and hear how you connect with customers. Practice some scenarios where you’ve gone above and beyond for someone – it’ll make you stand out!
✨Tip Number 3
Flexibility is key! Make sure you highlight your availability for those early shifts and weekends. We love team players who can jump in when needed, so let us know you’re up for the challenge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re serious about joining our team at McDonald's. Let’s make it happen together!
We think you need these skills to ace Orpington High Street - Customer Care - Full Time
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since we need someone who can work weekdays and weekends, let us know when you can start and which shifts suit you best!
Emphasise Team Spirit: We love a good team player! In your application, mention any experiences where you've worked well with others. It shows us you're ready to contribute to our friendly atmosphere.
Be Yourself: Let your personality shine through! We’re looking for genuine smiles and enthusiasm, so don’t be afraid to show us who you are in your written application.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get back to you quickly!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Show Your Availability
Since the role requires flexibility across weekdays and weekends, be prepared to discuss your availability clearly. Highlight your willingness to work early mornings, afternoons, and evenings, and mention specific days you can commit to, which will show your enthusiasm for the position.
✨Demonstrate Customer Care Skills
During the interview, share specific instances where you've provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you made customers feel valued and ensured they had a great experience.
✨Bring Energy and Enthusiasm
McDonald's thrives on a high-energy environment, so let your personality shine through in the interview. Smile, maintain eye contact, and engage actively with your interviewer. Show them that you’re not just looking for a job, but are genuinely excited about being part of their team.
