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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join the iconic McDonald's brand known for its commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make a real difference in customer experiences while working in a fun, fast-paced environment.
- Qualifications: Must be 18+, with great communication skills and a positive attitude.
- Other info: Perfect for those who thrive in teamwork and love engaging with people.
The predicted salary is between 11 - 13 £ per hour.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Candidates MUST be 18yrs+ due to start and finish times of shifts.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include:
- Making children feel welcome
- Handing out balloons
- Organising special events
- Looking after customers' specific needs
- Keeping high standards of cleanliness in the dining area and toilets
- Helping to create a warm and welcoming atmosphere
It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...
Customer Care (18+) Newtownards employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care (18+) Newtownards
✨Tip Number 1
Get to know the company culture! McDonald's is all about values like Serve, Inclusion, and Community. When you walk in for your interview, show that you understand and embody these values. It’ll make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer interaction skills! As a Customer Care Assistant, you'll be the face of the restaurant. Role-play with friends or family to nail down your friendly and welcoming approach. Remember, a genuine smile goes a long way!
✨Tip Number 3
Be ready to showcase your teamwork abilities! McDonald's thrives on collaboration, so think of examples where you've worked well in a team. Share these stories during your interview to highlight your ability to contribute positively to the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Customer Care (18+) Newtownards
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, you're applying for a role where connecting with customers is key!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love to see how you've made customers feel valued in the past. If you've organised events or worked in a team, shout about it!
Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use simple language and avoid jargon. This will help us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that highlight your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, you'll be the face of the restaurant. Prepare to discuss your past experiences in customer service, focusing on how you've made customers feel valued and welcomed. Be ready to share stories where you went above and beyond to meet customer needs.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice attentive listening and maintain good eye contact. You might even want to rehearse common interview questions with a friend to ensure you convey your thoughts clearly and confidently.
✨Emphasise Teamwork and Energy
McDonald's thrives on teamwork and high energy. Be prepared to discuss how you work well in a team setting and share examples of how you maintain a positive attitude in fast-paced environments. Highlight any experiences where you contributed to a fun and welcoming atmosphere for both customers and colleagues.
