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- Tasks: Lead a team to deliver top-notch service and maintain restaurant standards.
- Company: Join the iconic McDonald's brand with a commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from popular brands.
- Why this job: Be part of a dynamic team that creates memorable customer experiences every day.
- Qualifications: Must be friendly, energetic, and able to communicate effectively.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team that works together to provide the best customer experience.
If you've visited one of our restaurants before, you’ve probably got some idea of what’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you’ll make it happen, whether you’re preparing food, serving on the till or being out in the dining areas looking after our customers' needs.
You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant:
- Provide friendly, fast and accurate service.
- Complete tasks and activities in line with training, company guidelines and management direction.
- Follow all workplace safety, security and food hygiene procedures.
- Treat all customers and colleagues with courtesy and respect, working as a supportive team member.
Qualifications:
- Friendly, welcoming, courteous and helpful behaviour with effective communication skills, including attentive listening, face-to-face verbal communication and eye contact.
- Ability to maintain high energy levels while working efficiently and productively.
- Ability to connect with customers and make them feel valued, with a genuine smile, enthusiasm and energy.
Benefits:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
- And much more
Newbury Retail Park - Shift Manager - Over 18 Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Newbury Retail Park - Shift Manager - Over 18 Full Time
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us that you align with these values. When you chat with us, share your experiences that reflect these core principles.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples where you've provided excellent service. We want to see your friendly and helpful side shine through during interviews.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities! McDonald's is all about working together, so come prepared with stories that highlight how you've successfully collaborated with others in past roles.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Newbury Retail Park - Shift Manager - Over 18 Full Time
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re all about serving our customers with a smile!
Tailor Your Application: Make sure to tailor your application to the role of Shift Manager. Highlight any relevant experience you have in customer service or team leadership. We love seeing how your skills align with our core values like community and integrity!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at McDonald's. We can’t wait to hear from you!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these principles will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and make them feel valued.
✨Emphasise Teamwork
McDonald's thrives on teamwork, so be prepared to discuss how you've worked effectively in a team setting. Highlight instances where you supported colleagues or contributed to a positive work environment, as this will show that you can be a supportive team member.
✨Prepare for Practical Scenarios
Expect to face situational questions that assess your problem-solving skills and ability to handle pressure. Think about how you would respond to common challenges in a fast-paced environment, like dealing with a difficult customer or managing multiple tasks at once.
