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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with a commitment to core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more!
- Why this job: Make a real impact by creating a warm atmosphere for customers every day.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Fast-paced environment with opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
*New Pay Rates* Customer Care Full time Availability employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land *New Pay Rates* Customer Care Full time Availability
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving the community and creating a welcoming atmosphere. Research their core values and think about how you can embody them in your interactions.
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effectively. Try role-playing with friends or family to boost your confidence in face-to-face conversations.
✨Tip Number 3
Show off your energy! McDonald's is a fast-paced environment, so be ready to demonstrate your high energy levels during interviews. Bring that genuine smile and enthusiasm to the table!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to embrace the McDonald's spirit.
We think you need these skills to ace *New Pay Rates* Customer Care Full time Availability
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re looking for someone who can connect with customers, so a bit of warmth in your writing goes a long way.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or similar roles. We love to see how you've made customers feel valued in the past. Use specific examples to illustrate your skills and how they align with our core values like Serve and Community.
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Avoid long-winded sentences and stick to the key information that showcases why you’d be a great fit for the Customer Care Assistant role. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values right there. We can’t wait to hear from you!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that highlight your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your ability to connect with customers is key. Prepare to discuss situations where you've gone above and beyond for a customer or helped create a welcoming atmosphere. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Practice Effective Communication
Since effective communication is crucial for this role, practice your listening and speaking skills before the interview. Engage in mock interviews with friends or family, focusing on maintaining eye contact and using a friendly tone. This will help you feel more confident and natural during the actual interview.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to discuss your experiences working in a team environment. Think of examples where you collaborated with others to achieve a common goal or supported a colleague. Highlighting your ability to work well with others will show that you're a great fit for their culture.
