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For Companies At a Glance
- Tasks: Join our team to deliver amazing customer experiences in a fast-paced environment.
- Company: Be part of the iconic McDonald's brand with strong values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Make customers smile while working in a fun, energetic atmosphere.
- Qualifications: Must be friendly, energetic, and a great team player.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
The predicted salary is between 18000 - 24000 £ per year.
Overview
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Role and Responsibilities
Join us and you\’ll become part of a team that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\\\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\\\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\\\’ll make it happen, whether you\\\’re preparing food, serving on the till or being out in the dining areas looking after our customers\\\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Personal Skills and Qualities
Friendly, welcoming, courteous and helpful behaviour will come naturally to you, and you\\’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\\\’ll be working in our fast-moving, high-energy environment and we\\’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Availability and Requirements
- Availability to work on weekdays and weekends, with shifts across Early Mornings, Afternoons, Evenings and Overnights.
- Shifts can start as early as 7:00am.
- You should be available to work at least two days per week across Friday, Saturday and Sunday, with flexibility to work on weekdays as well.
- Friday and Saturday must be able to work until 04:00am.
- Please only apply if you can meet this criteria.
Benefits
Benefits package includes Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
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Must be 18+ Bromley Market Square - Customer Care - Full Time employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Must be 18+ Bromley Market Square - Customer Care - Full Time
✨Tip Number 1
Get to know the company culture! McDonald's values are all about community and inclusion, so show us you understand that. When you chat with us, mention how you can contribute to a friendly and respectful environment.
✨Tip Number 2
Practice your customer service skills! We want to see that you can connect with customers and make them feel valued. Try role-playing scenarios with friends or family to get comfortable with different situations.
✨Tip Number 3
Be ready for a fast-paced environment! McDonald's is all about high energy and efficiency. During your interview, share examples of how you've thrived in busy settings before – it’ll show us you’re up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can find all the details about the role and benefits right there, making it easier for you to prepare for your interview.
We think you need these skills to ace Must be 18+ Bromley Market Square - Customer Care - Full Time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, we’re all about creating a positive customer experience!
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we're looking for, like teamwork and effective communication. This shows us you understand what it takes to be part of our crew!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job. A well-structured application helps us see your potential quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these values will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing an excellent customer experience, think of specific examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your friendly and helpful nature.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice active listening and maintain eye contact. This not only shows your engagement but also reflects the attentive listening skills that McDonald's values in their crew members.
✨Be Energetic and Enthusiastic
McDonald's operates in a fast-paced environment, so it's important to convey your energy and enthusiasm during the interview. Smile, be positive, and express your excitement about the opportunity to work in such a dynamic setting. This will help you stand out as a candidate who can thrive in their high-energy atmosphere.
