Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and operational excellence.
- Company: Join the iconic McDonald's brand with a commitment to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and a pension scheme.
- Why this job: Be part of a fast-paced environment where you can grow your leadership skills.
- Qualifications: Experience in managing teams in retail or hospitality is a must.
- Other info: Flexible shifts including weekends, perfect for students looking for work experience.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.
This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements:- Display Leadership and role model customer focused behaviours to delight our customers
- Delivery of personalised service and connect with our customers
- Lead by example
- Adapt to customer needs through your team
- Answer customer queries, keeping up to date with knowledge on our food and promotions
- Use of initiative, confidence and problem solving when interacting with colleagues and customers
- Treat all colleagues and customers with courtesy and respect.
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits package includes:- Holiday pay
- Service Awards
- Enrolment in Pension scheme
- Meal allowance
- Employee discounts from top high street and online brands
- And much more...
Shift Leader McDonalds Mansfield employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader McDonalds Mansfield
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving, inclusion, and community. When you walk into that interview, show us how you embody these values in your past experiences.
✨Tip Number 2
Practice your leadership skills! As a Shift Leader, you'll be managing a big team. Think of examples where you've successfully led a group or solved a problem. We want to hear those stories!
✨Tip Number 3
Be ready to adapt! The restaurant environment is fast-paced and ever-changing. Share with us how you've handled unexpected situations in the past. Flexibility is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the McDonald's family. Let’s get you on board!
We think you need these skills to ace Shift Leader McDonalds Mansfield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've managed teams and solved problems in previous roles, especially in fast-paced environments like retail or hospitality.
Emphasise Customer Focus: Since customer service is key at McDonald's, be sure to mention any experiences where you've gone above and beyond for customers. We love seeing examples of how you've connected with customers and delivered personalised service.
Be Authentic: Let your personality shine through in your application! We value integrity and inclusion, so don’t hesitate to share your unique perspective and how it aligns with our core values. Authenticity goes a long way in making a great impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and benefits there!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Core Values
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Be ready to discuss how you embody these values in your previous roles, especially in customer service and team management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to coach and motivate others, as well as how you've handled operational challenges in the past.
✨Understand the Role
Make sure you fully grasp the responsibilities of a Shift Leader. Be prepared to talk about how you would manage shift work, monitor operations, and ensure high standards of customer service while adapting to changing needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's operations, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
