Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and maintain a clean, friendly dining area.
- Company: Join the iconic McDonald's team known for its core values.
- Benefits: Enjoy holiday pay, meal allowances, and discounts from top brands.
- Why this job: Be part of a fast-paced environment where your smile makes a difference.
- Qualifications: Must be friendly, energetic, and a great team player.
- Other info: Flexible shifts available on weekdays and weekends.
The predicted salary is between 11 - 16 £ per hour.
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
As a Customer Care Crew Member, you will engage with customers and maintain cleanliness of the dining area. This includes dining area bins and toilets along with any tasks assigned by management. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
Part-time Customer Care in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Customer Care in London
✨Tip Number 1
Get to know the McDonald's vibe! Before your interview, pop into a local restaurant and observe how the team interacts with customers. This will help you understand their values and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, it’s crucial to be friendly and approachable. Try role-playing with a friend or family member to get comfortable with face-to-face interactions.
✨Tip Number 3
Be ready to showcase your energy! McDonald's is all about high energy and enthusiasm. During your interview, let your personality shine through and demonstrate how you can bring that positive vibe to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles available, so you can jump on opportunities as soon as they come up!
We think you need these skills to ace Part-time Customer Care in London
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since we need someone who can work weekdays and weekends across various shifts, let us know when you can jump in and help out!
Emphasise Team Spirit: We love a good team player! In your application, share examples of how you've worked well with others in the past. It’s all about creating that friendly atmosphere for our customers.
Be Yourself: Don’t be afraid to let your personality shine through! We’re looking for genuine smiles and enthusiasm, so show us who you are and why you’d be a great fit for our crew.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s the best way to ensure your application gets to the right place and we can get back to you quickly!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Understanding these values will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Show Your Energy
Since this role requires high energy levels, be sure to convey your enthusiasm during the interview. Practice speaking with a smile and maintaining an upbeat tone. This will demonstrate that you can bring the same positive energy to the restaurant environment.
✨Practice Customer Engagement
Think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview, highlighting your ability to connect with customers and make them feel valued, just like McDonald's aims to do.
✨Teamwork is Key
McDonald's places a strong emphasis on teamwork. Prepare to discuss how you've worked effectively in a team before. Share specific instances where you supported your colleagues or contributed to a group goal, showcasing your collaborative spirit.
