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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and valued.
- Company: Join one of the world's most recognised brands with strong core values.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more.
- Why this job: Make a real impact by creating a warm atmosphere for customers.
- Qualifications: Must be friendly, communicative, and able to work well in a team.
- Other info: Fast-paced environment with opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
McDonald's are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
*New Pay Rates* Customer Care Full time Availability in London employer: McDonald's United Kingdom
Contact Detail:
McDonald's United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land *New Pay Rates* Customer Care Full time Availability in London
✨Tip Number 1
Get to know the company culture! McDonald's values are all about serving and inclusion, so show us you understand that. When you walk in for your interview, be ready to chat about how you can contribute to a warm and welcoming atmosphere.
✨Tip Number 2
Practice your communication skills! As a Customer Care Assistant, you'll need to connect with customers effortlessly. Try role-playing with a friend to nail down your friendly and courteous approach before the big day.
✨Tip Number 3
Show off your energy! We want to see that you can keep up in our fast-paced environment. Bring your enthusiasm to the interview and let us know how you handle busy situations while keeping a smile on your face.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to embrace the McDonald's spirit!
We think you need these skills to ace *New Pay Rates* Customer Care Full time Availability in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature. Remember, as a Customer Care Assistant, you’ll be the face of our restaurant!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or similar roles. We love seeing how you've made customers feel valued in the past. It’s all about showing us that you can maintain those high energy levels and keep things running smoothly!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, just like we do with our customers. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at McDonald's United Kingdom
✨Know the Brand Values
Before your interview, take some time to familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Think about how you can demonstrate these values in your previous experiences and be ready to share specific examples that highlight your alignment with them.
✨Showcase Your Customer Care Skills
As a Customer Care Assistant, your ability to connect with customers is key. Prepare to discuss situations where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Practice Effective Communication
Since effective communication is crucial for this role, practice your listening and speaking skills before the interview. Engage in mock interviews with friends or family, focusing on maintaining eye contact and using a friendly tone. This will help you feel more confident when interacting with the interviewer.
✨Demonstrate Team Spirit
McDonald's values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated successfully in a team setting. Highlight your ability to support colleagues and contribute to a positive work environment, as this will resonate well with the interviewers.
